Community Care Advocate

3 days ago


Los Angeles, California, United States Spring Health Full time
Job Title: Community Care Advocate

At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.

We're seeking a highly skilled and compassionate Community Care Advocate to join our team. As a Community Care Advocate, you will serve a leading Fortune 500 company in the Media Industry by connecting employees to community and company resources to meet social determinants of health and needs of the employee.

Key Responsibilities:
  • Identify and make referrals for work-life, financial & legal, and basic needs support
  • Link employees to appropriate local and national resources via one-on-one consultation and referral list(s), which may include basic needs (housing, food, transportation, etc.), financial, legal, daily living and other worklife support resources and provide support throughout applications and follow-ups as needed
  • Work with customer internal care teams on behalf of those employees in need of emergency funding and resource referrals.
  • Offer consultation related to navigating mental health resources (local and national) and available workplace benefits, such as onsite Mental Health Coaches, work life articles and guidebooks to the team members of the customer
  • Assist in actively linking employees to appropriate mental health treatment options (i.e Spring Health, behavioral health through medical insurance, emergent behavioral health services, and community resources) and provide support throughout applications and follow-ups as needed.
  • Documenting and tracking of metrics/outcomes that include but not limited to; reason for social work involvement (resource need type), demographics of employees (as available), referrals placed (where, when) and success of referrals (connection rate, outcome of referral).

We're looking for a highly motivated and empathetic individual who is passionate about making a difference in the lives of others. If you're a team player with excellent communication and interpersonal skills, we encourage you to apply for this exciting opportunity.

What We Offer:

  • A competitive salary and benefits package
  • A dynamic and supportive work environment
  • The opportunity to make a meaningful impact in the lives of others

We are an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about mental health and social work, we encourage you to apply for this exciting opportunity.



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