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Enrollment Specialist
2 months ago
We are seeking a highly motivated and compassionate Enrollment Specialist to join our team at JWCH Institute, Inc. as a key member in promoting access to healthcare and improving community health and well-being.
Key Responsibilities- Conduct outreach and education to potential clients, explaining JWCH's clinical services and programs, and facilitating enrollment in coverage options.
- Perform outreach in diverse settings to educate individuals about healthcare options and provide comprehensive assistance to children and their families during the application process.
- Follow up to verify enrollment and encourage the utilization of health insurance benefits and services.
- Offer assistance to members facing challenges during enrollment and advocate on their behalf.
- Support families in enrolling for healthcare services and help them access and retain these services effectively.
- Ensure proper enrollment of prenatal patients and their newborns into Medi-Cal, Healthy Families, and other healthcare options.
- Assist CHDP - Gateway patients in accessing all available services.
- Conduct presentations about healthcare options to community members and other organizations.
- Engage in outreach activities at health fairs and other gatherings.
- Maintain records and logs to track compliance and evaluate program performance.
- Plan and conduct outreach activities in the field, as well as orientation meetings, trainings, workshops, and informational events.
- Be available for evening and weekend work as assigned.
- Provide assistance to the supervisor with special tasks or events.
- Attend and actively participate in external meetings and events related to the scope of work.
- Prepare program reports according to departmental policy and procedures.
- Minimum of one year of experience in healthcare outreach and enrollment.
- Bilingual - Fluent in both English and Spanish.
- Possess a current valid California Driver License and Insurance Certificate.
- Excellent oral and written communication skills.
- Must possess a caring and compassionate demeanor.
- High School Diploma or equivalent required.
- Proficiency in working with diverse socio-economic, ethnic, and cultural backgrounds among clients, patients, and staff.
- Certified Application Assistant (CAA) qualification is preferred.
- AA Degree in a related field (Public Health, Health-Care Administration, Human Services) preferred.
JWCH Institute, Inc. offers competitive salaries, a monthly allowance for medical, dental, and vision premiums, sick leave, vacation time, 13 paid holidays, 401(k) Safe Harbor Profit Sharing plan, mileage reimbursement, short term and long term disability plans, life insurance policies, employee parking, and more.
