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New York, New York, United States Rapport Guest Services Full time{"Responsibilities": {"Client Care": {"title": "Providing Exceptional Client Care", "description": "As a Lobby Ambassador, you will be responsible for delivering exceptional client care by greeting all guests and visitors with a smile, ensuring eye contact is made within 10 ft. of entrances. You will work in tandem with team members and other building...
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Guest Service Ambassador
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Guest Services Ambassador
2 months ago
About TodayTix Group
We are a technology-driven business that combines innovation with a passion for the arts. Our mission is to provide global access to shows for our 2.5 million active users.
Our Vision
We envision a world where theatergoers reflect the diversity of our global community. To achieve this, we are building tools that facilitate access to shows for all.
Our Team
We are a dynamic and ambitious team of individuals from diverse backgrounds and experiences. We are united by our passion for innovation and the arts.
Job Summary
We are seeking a kind, passionate, and motivated individual to join our team as a Guest Services Associate. As a key member of our team, you will play a critical role in providing exceptional customer experiences for our users.
Key Responsibilities
- Provide timely and effective support to customers through various channels.
- Collaborate with cross-functional teams to resolve customer issues and improve overall user experience.
- Stay up-to-date with industry trends and best practices to ensure our services remain competitive and innovative.
What We Offer
We offer a dynamic and supportive work environment that fosters growth and development. As a member of our team, you will have opportunities to learn and grow with us, while making a meaningful impact on the lives of our users.
