Security Manager
2 weeks ago
At Allied Universal, we're committed to providing exceptional security services that meet the unique needs of our clients. As a Client Billed Manager, you'll play a critical role in leading a business segment in a designated region, driving client satisfaction, and delivering high-quality services.
Key Responsibilities:
- Set the direction and tone for achieving service level agreements and meeting client expectations
- Hire, develop, and retain top security officers to deliver exceptional results
- Communicate high service level expectations to the team to ensure client and employee satisfaction
- Assist in coordinating daily team efforts to ensure quality and cost-effective services
- Work with personnel to minimize unbilled overtime and ensure contractually scheduled hours are met
- Coach, counsel, and develop personnel to enhance their opportunity for advancement
- Utilize WinTeam for scheduling and billing, and produce reports to drive effective business management
- Enforce Allied policies and maintain confidentiality of all information and data
- Maintain regular attendance and perform other related duties as assigned
Requirements:
- At least 18 years of age with a high school diploma or equivalent
- Four-year degree in Criminal Justice, Business Administration, or a related field
- Previous contract security, facilities management, military, or law enforcement experience
- At least 2 years of business management/operations/supervisory experience
- Ability to develop and grow customer relationships
- Experience in hiring, developing, motivating, and retaining quality staff
- Outstanding interpersonal and communications skills required
- Ability to work in a team-oriented management environment with the ability to work independently
- Ability to manage multiple priorities, complex situations, a diverse team of employees, and client requirements on an ongoing basis
About Allied Universal:
We're an Equal Opportunity Employer committed to diversity and inclusion. If you have any questions or require an accommodation during the recruitment process, please contact our local Human Resources department.
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