Security Manager

2 weeks ago


Des Plaines, Illinois, United States Allied Universal® Full time
Job Description

At Allied Universal, we're committed to providing exceptional security services that meet the unique needs of our clients. As a Client Billed Manager, you'll play a critical role in leading a business segment in a designated region, driving client satisfaction, and delivering high-quality services.

Key Responsibilities:

  • Set the direction and tone for achieving service level agreements and meeting client expectations
  • Hire, develop, and retain top security officers to deliver exceptional results
  • Communicate high service level expectations to the team to ensure client and employee satisfaction
  • Assist in coordinating daily team efforts to ensure quality and cost-effective services
  • Work with personnel to minimize unbilled overtime and ensure contractually scheduled hours are met
  • Coach, counsel, and develop personnel to enhance their opportunity for advancement
  • Utilize WinTeam for scheduling and billing, and produce reports to drive effective business management
  • Enforce Allied policies and maintain confidentiality of all information and data
  • Maintain regular attendance and perform other related duties as assigned

Requirements:

  • At least 18 years of age with a high school diploma or equivalent
  • Four-year degree in Criminal Justice, Business Administration, or a related field
  • Previous contract security, facilities management, military, or law enforcement experience
  • At least 2 years of business management/operations/supervisory experience
  • Ability to develop and grow customer relationships
  • Experience in hiring, developing, motivating, and retaining quality staff
  • Outstanding interpersonal and communications skills required
  • Ability to work in a team-oriented management environment with the ability to work independently
  • Ability to manage multiple priorities, complex situations, a diverse team of employees, and client requirements on an ongoing basis

About Allied Universal:

We're an Equal Opportunity Employer committed to diversity and inclusion. If you have any questions or require an accommodation during the recruitment process, please contact our local Human Resources department.


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