Vice President of Operations

6 hours ago

Lexington KY USA, United States Wayspring Full time
Unlock Your Potential as a Vice President of Operations at Wayspring

At Wayspring, we're redefining substance use disorder treatment by providing individualized care with a peer-centered approach. As a Vice President of Operations, you'll play a critical role in driving outcomes within our program models, meeting key performance indicators, and engaging staff to solve market-specific problems.

Key Responsibilities:
  • Lead and manage the performance of Wayspring's SUD Home solution in partnership with multiple health plans across the state of Kentucky
  • Responsible for P&L management and program outcomes, partnership opportunities, in-market initiatives, and overall value delivered to health plan clients in partnership with shared services
  • Partner with care delivery teams for solutions, adjusting target areas of focus for performance management, adjusting staffing needs, and engagement strategy as necessary to meet performance targets
  • Partner with centralized shared services teams to develop insights on operating performance, delivery of clinical outcomes, and opportunities for improved execution and ongoing advancement of solutions
  • Ensure all market operations are meeting or exceeding clinical targets and goals, SLAs, and KPIs; if not, ensure there is strong action plans in place to get back to goal
  • Partner with other providers in the state for workflow integration and collaboration in our at-risk population
  • Exude strong communication skills both internally across matrix leaders, teams, and externally with client stakeholders
  • Participate in the healthcare professional community as needed to maintain Wayspring representation and maintain knowledge of the healthcare landscape
Requirements & Preferred Qualifications:
  • Deep operational experience in healthcare organizations (risk arrangements, population health care model, value-based provider operations, care management), minimum of ten years
  • Strong operational execution skills, proven track record reaching goals and delivering outcomes
  • Master's degree in Business, Finance, Healthcare, or equivalent experience preferred
  • Demonstrated domain expertise with a clear understanding of healthcare workflows and practical use of information, experience with practice transformation
  • Excellent written and verbal communication skills
  • Inspirational leader - able to lead teams to success
  • Ability to work directly in both team and individual settings, including working directly with customers
Why Wayspring?

We're passionate about breaking barriers alongside those facing substance use disorder. Our mission is to provide individualized care, delivered with a peer-centered approach. We focus on making sure patients have their basic needs met, like access to care, economic stability, and connection to relationships and community. Then we help each person find their own way to wellness.

We offer a range of benefits, including:

  • Medical, Dental, and Vision Insurance Options
  • Company-funded HSA
  • Monthly Gym Allowance
  • Paid parental leave - all parents included
  • Company-paid short-term disability, long-term disability, and life insurance
  • Generous 401(k) match
  • Premium Employee Assistance Program, inclusive of counseling sessions
  • Company Contributions to Future Minded Savings (think 529, HSA, Student Loan Reimbursement, and Emergency savings fund)
  • Generous PTO package (accrual policy based on years of service) and an additional 10 paid company holidays

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