Housekeeping Operations Supervisor
2 weeks ago
About Compass Group USA
Compass Group USA is a leading provider of innovative support services in the healthcare sector, delivering specialized and high-quality solutions tailored to meet the unique needs of healthcare facilities. With a strong presence across numerous top hospitals and healthcare institutions, we pride ourselves on our commitment to excellence and our recognition as one of the best workplaces in the industry.
Position Overview
As a Housekeeping Operations Supervisor, you will play a pivotal role in assisting senior management in overseeing the operational functions of the Housekeeping Department. Your leadership will ensure that our front-line staff are effectively coordinated to deliver outstanding service.
Key Responsibilities:
- Develop and regularly review standards and operational procedures for all housekeeping personnel.
- Plan and manage work schedules and assignments to guarantee the delivery of quality services.
- Participate in the recruitment process, including interviewing and onboarding new team members.
- Provide orientation, training, and ongoing development for supervisory and housekeeping staff.
- Conduct routine inspections and provide actionable recommendations to enhance facility operations.
- Prepare monthly reports detailing goals, achievements, and future objectives.
- Facilitate staff education and training initiatives.
- Maintain effective communication with staff, administration, and various departments.
- Coordinate external services such as pest control, window cleaning, and waste management.
Preferred Qualifications:
- A four-year degree, military experience, or equivalent professional experience is required.
- At least one year of supervisory experience in a housekeeping or service-oriented environment with significant customer interaction.
- Demonstrated career progression in healthcare housekeeping or facility maintenance is preferred.
- Strong written and verbal communication skills.
- Ability to prioritize tasks and manage multiple responsibilities effectively.
- Capability to maintain organization in a dynamic and high-pressure environment.
- Exhibit initiative, responsibility, adaptability, and leadership qualities.
- Comprehensive understanding of contract management and office procedures.
- Availability to work evening shifts with a rotation for weekends and holidays.
- Willingness to regularly work extended hours.
Military Experience:
We value military experience, particularly for those who have served as Non-Commissioned Officers with experience in logistics planning and team supervision.
Benefits:
Compass Group USA offers a comprehensive benefits package that includes:
- Medical, Dental, and Vision Insurance
- Life and Disability Insurance
- Retirement Plans
- Flexible Time Off
- Employee Assistance Programs
- Health and Wellness Initiatives
- Discount Marketplace
- Pet Insurance
Join us in our mission to provide exceptional support services in the healthcare industry.
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