Housekeeping Operations Manager

6 days ago


Chicago, Illinois, United States HEI Hotels & Resorts Full time

Job Summary

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at HEI Hotels & Resorts. As a key member of our facilities management team, you will be responsible for ensuring the highest standards of cleanliness and safety in our properties.

Key Responsibilities:

  • Supervise and Direct Housekeeping Staff: Provide guidance, training, and coaching to housekeeping staff to ensure they meet the highest standards of cleanliness and customer service.
  • Manage Housekeeping Operations: Oversee the daily operations of the housekeeping department, including scheduling, inventory management, and quality control.
  • Collaborate with Other Departments: Work closely with other departments, such as front office and maintenance, to ensure seamless communication and coordination.
  • Ensure Compliance: Ensure that all housekeeping staff are aware of and comply with company policies and procedures, as well as local health and safety regulations.

Requirements:

  • Experience: Minimum 2 years of experience in a housekeeping or facilities management role.
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in hospitality or a related field preferred.
  • Skills: Excellent communication and leadership skills; ability to work independently and as part of a team; strong problem-solving and analytical skills.


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