Housekeeping Supervisor
3 weeks ago
Job Summary:
Assists with the management and operation of housekeeping and laundry departments to ensure orderly and attractive conditions in the hotel. Promotes an atmosphere of cleanliness and superior customer care for hotel guests.
Essential Duties and Responsibilities
Assist Executive Housekeeper in directing the activities of the housekeeping and laundry departments and furnishing exemplary daily cleaning service to guest rooms and all other areas of the hotelAssist in the preparation of work schedules for staff based on projected occupancy
Substitute in the absence of the Executive Housekeeper; communicating with all other departments
Provide guest room status reports to Front Desk, Executive Housekeeper, and General Manager
Inspect premises, guest rooms, linen rooms, and public areas to assure employees maintain the property's superior standards of housekeeping
Communicate all maintenance and repair needs to appropriate individuals
Help maintain an inventory of guest and housekeeping supplies and linen, ordering replacement of supplies and equipment as needed
Create a service environment focused on the guest, with a passion for high standards in cleanliness; responds promptly to customer needs
Ensure good safety practices of employees and guests throughout the hotel, assisting in the maintenance of proper emergency and security procedures
Assist in the training and motivation of housekeeping staff
Perform room attendant duties, when required
Performs other duties as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education/Experience
High school diploma or general education degree (GED) and two years prior housekeeping experience.
Other
Ability to work a flexible schedule, including evenings, weekends and holidays.
Source: Hospitality Online
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