Housekeeping Operations Assistant Manager
1 week ago
The United Center, a leading venue for sports and entertainment, is seeking a dedicated individual with a strong interest in housekeeping and sports to take on the pivotal role of Assistant Manager, Housekeeping.
Key Responsibilities:
This position involves assisting in the comprehensive management of the Housekeeping Department, which is tasked with ensuring the cleanliness and upkeep of both the interior and exterior of the facility, thereby creating a safe and welcoming environment for guests and staff.
Core Duties Include:
- Support event transitions for major sporting events and concerts.
- Maintain organization and cleanliness in designated housekeeping storage areas.
- Assist in training new team members on departmental protocols.
- Act as the Housekeeping Manager during their absence, covering both day and night shifts as necessary.
- Adhere to cleaning and sanitization standards set by relevant health and safety organizations.
- Provide support for larger events and meetings, ensuring cleanliness across various locations.
- Oversee the quality of post-event cleaning across multiple areas within the facility.
- Supervise various cleaning crews and contracted services to ensure operational efficiency.
- Manage housekeeping operations before, during, and after events.
- Assist in scheduling staff in the absence of the Housekeeping Manager.
- Ensure the office building and atrium are maintained according to the established schedule.
- Communicate effectively with event management regarding housekeeping needs for various events.
- Be available for flexible working hours based on event schedules.
- Ensure readiness of the facility for event commencement.
- Conduct regular inspections of the facility to ensure high standards of cleanliness.
- Respond to internal communication regarding task assignments and follow up on their completion.
- Engage with internal stakeholders to maintain satisfaction levels.
- Collaborate with supervisors on immediate tasks and departmental goals.
- Assist with setup for meetings and banquets across the venue.
- Other responsibilities may be assigned as needed.
Supervisory Role:
This position involves direct supervision of a team of ten or more non-supervisory staff within the Housekeeping Department, along with oversight of contracted services.
Physical Requirements:
The physical demands of this role require the ability to perform essential functions, which may include sitting, using hands, climbing, balancing, stooping, kneeling, crouching, crawling, and reaching for extended periods. The role may also require lifting up to 50 pounds.
Work Environment:
Team members may encounter outdoor weather conditions and work near moving mechanical parts. The environment may be loud, and proficiency with computer software, including Microsoft Word and Excel, is necessary.
Qualifications:
- A minimum of three years of relevant experience or a combination of education and experience.
- Bi-lingual skills in English and Spanish are preferred.
Benefits:
- Competitive salary structure.
- Comprehensive benefits package including medical, dental, vision, and life insurance.
- 401K options with company matching.
- Generous paid time off.
- Additional fringe benefits.
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