Transplant Financial Services Coordinator

6 days ago


Kansas City, Kansas, United States The University of Kansas Health System Full time
Job Summary

We are seeking a highly skilled Patient Financial Advisor to join our team at The University of Kansas Health System. As a Patient Financial Advisor, you will play a critical role in ensuring the effective financial reimbursement of each transplant patient.

Key Responsibilities
  • Ensure accurate and timely financial reimbursement for transplant patients
  • Research and verify insurance coverage and limitations
  • Provide comprehensive financial counseling to patients and their families
  • Coordinate resources and possibilities when little or no insurance is available
  • Present financial profiles at evaluation and other pertinent meetings
  • Provide financial organization and management training and assistance to transplant candidates and their families
  • Determine insurance coverage for immunosuppressive medications and other transplant-related discharge medications
  • Establish procedures for pre-certification, pre-authorization, forms and letters of medical necessity
  • May assist in writing or obtaining letters of medical necessity and associated documents
  • Send documents to payors and follow up on responses
  • Facilitate the development of individual case rate agreements with underinsured patients
  • Assist with education of insurance companies on coverage for procedures considered experimental
  • Pre-authorize scheduled transplant evaluations and transplant surgeries
  • Verify specific coverage for unrelated bone marrow donor searches
  • Advises patient of benefits and advise them of financial obligations
  • Helps patient initiate fund raising


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