Agricultural Financial Services Consultant

1 week ago


Kansas City, Kansas, United States FCS Financial Full time

Position Overview:
At FCS Financial, a key player in the nationwide Farm Credit System, we are seeking an Agricultural Financial Services Consultant to enhance our Customer Service Team. FCS Financial stands as a prominent member of the largest agricultural lending cooperative in the United States.

Ideal Candidate:
We are in search of a personable, assured, customer-oriented, proactive, organized, and detail-oriented individual who thrives in customer interactions. If you excel in teamwork and possess strong multitasking abilities, this role is designed for you. The primary responsibility of this position is to assist our Member Owners by delivering outstanding front-line customer service.

Key Responsibilities:
The Agricultural Financial Services Consultant will also support Loan Officers in the preparation of loan packages that adhere to procedural and regulatory standards. This includes, but is not limited to:

  • Collecting personal and financial information.
  • Preparing documentation for loan closings.
  • Organizing and analyzing data for thoroughness.
  • Applying established processes, policies, and procedures to manage various account maintenance tasks.

Compensation:
The starting salary for this role is $41,000, though compensation may vary based on experience.

Responsibilities Breakdown:

  • Loan Origination, Processing, and Servicing (55%):
    Assist Financial Services Officers in preparing compliant loan packages, including data collection, data entry, and ensuring all documentation is complete and accurate.
  • Customer Service (15%):
    Handle incoming calls and assist walk-in clients by assessing their needs and providing appropriate solutions.
  • Account Maintenance (15%):
    Utilize standard processes to manage account activities, including posting transactions and monitoring reports for discrepancies.
  • General Office Duties (15%):
    Coordinate office operations, manage supplies, and facilitate meetings.

Qualifications:
Minimum requirements include a high school diploma and two years of relevant experience, or an equivalent combination of education and experience. Candidates should possess:

  • Knowledge of multi-line phone systems.
  • Understanding of credit processing and accounting practices.
  • Effective oral and written communication skills.
  • Ability to maintain confidentiality and manage sensitive information.

This position is classified as Non-Exempt under the Fair Labor Standards Act.



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