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Bilingual Referral Coordinator

2 months ago

Kansas City, Kansas, United States Swope Health Services Full time
Job Summary

We are seeking a highly organized and detail-oriented Referral Coordinator to join our team at Swope Health Services. As a Referral Coordinator, you will play a critical role in ensuring seamless communication between our healthcare providers and external specialists, facilitating timely and effective patient care.

Key Responsibilities
  • Referral Processing: Ensure all necessary information is collected and documented for referrals to outside ancillary services, including insurance and authorization codes.
  • Specialist Communication: Establish and maintain relationships with external specialists, confirming their ability to accept patients and coordinating appointment scheduling.
  • Patient Notification: Inform patients of referral details, including appointment dates and times, and provide instructions for rescheduled appointments.
  • Documentation: Accurately document all interactions and referrals in our electronic health record system, ensuring compliance with Swope Health policies and procedures.
  • Tracking and Follow-up: Monitor referrals and track progress, ensuring timely completion and follow-up with patients and specialists as needed.
Requirements
  • Education: High school diploma or equivalent required; Medical Assistant program graduation preferred.
  • Experience: 1 year of experience working in a medical office environment, with basic life support certification preferred.
  • Skills: Excellent communication and customer service skills, with the ability to work effectively with diverse stakeholders.
About Swope Health Services

Swope Health Services is a leading healthcare provider dedicated to delivering coordinated care that values the needs of the whole person. We serve over 45,000 patients annually, with a team of dedicated professionals committed to championing better health in our community.

Benefits
  • Medical Benefits: Comprehensive medical, dental, and vision coverage, including a Health Savings Account option.
  • Retirement Plan: 401(k) retirement plan with company match.
  • Company-Paid Benefits: Life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability coverage.
  • Flexible Spending Account: Pre-tax contributions for healthcare and dependent care expenses.
  • Paid Time Off: 12 days of paid time off annually, effective the first day of employment.
  • Holidays: 8 annual company-paid holidays and 1 annual paid personal day.