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Patient Service Coordinator

2 months ago

Kansas City, Kansas, United States Providence Medical Center Full time
About the Role

We are seeking a highly skilled and detail-oriented Patient Service Representative to join our dynamic OB/GYN team at Providence Medical Center.

Key Responsibilities
  • Interview patients to obtain identifying and demographic information for upcoming visits.
  • Schedule patients in their clinic and assist with scheduling them in other departments.
  • Verify insurance coverage, collect co-pays and prior balances from patients, reconcile and prepare deposits, and troubleshoot billing issues.
  • Greet and check in patients, handle incoming phone calls, and route to appropriate staff or initiate messages.
  • Coordinate clinic business processes, including supply ordering, sales calls, record release, fax and mail processing.
Requirements
  • Previous medical setting or hospital experience preferred.
  • Knowledge of medical terminology preferred.
  • Customer service experience preferred.
  • High school graduate or GED equivalent required.
What We Offer
  • Competitive compensation.
  • Generous benefits plan, including medical, dental, vision, and 401K.
  • Substantial paid time off.
  • Continuing educational opportunities.