Club Accommodations Supervisor
4 days ago
About the Role
Fisher Island Club is seeking a highly skilled Club Accommodations Manager to join our exceptional team. As a key member of our hospitality team, you will be responsible for maintaining the highest standards of member and guest services while ensuring seamless operations in our cottages.
Key Responsibilities:
- Maintain accurate front office records and ensure compliance with club policies and procedures.
- Manage payroll and expenses for accommodations staff while monitoring departmental budget.
- Develop and implement strategies to maximize cottage availability and minimize overbooking.
- Cultivate open communication with internal departments and resolve member and guest concerns.
Requirements and Qualifications:
- 2-3 years' experience in front office or guest services management in a club or hotel setting.
- Excellent organizational, written, and verbal communication skills.
- Bilingual in English and Spanish preferred.
- Able to work a flexible schedule, including nights, weekends, and holidays.
- Demonstrate strong problem-solving capabilities and excellent time management skills.
Working Conditions:
- Work in an office environment and stand/walk for extended periods.
- Ability to lift up to 15-20 pounds.
Estimated Salary Range: $65,000 - $85,000 per annum based on experience and qualifications.
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