Resort Living Manager
3 weeks ago
Job Overview
Fisher Island Club is looking for a dedicated Resort Living Manager to oversee the daily operations of our luxury cottages. This role requires exceptional leadership skills, attention to detail, and the ability to maintain high levels of customer satisfaction.
Key Responsibilities:
- Ensure timely and accurate reporting of daily operating results and statistical information.
- Train and supervise accommodations staff to maintain the highest standards of service.
- Develop and implement strategies to improve revenue growth and optimize cottage utilization.
- Communicate effectively with internal departments and resolve member and guest concerns.
Requirements and Qualifications:
- 2-3 years' experience in front office or guest services management in a club or hotel setting.
- Excellent organizational, written, and verbal communication skills.
- Bilingual in English and Spanish preferred.
- Able to work a flexible schedule, including nights, weekends, and holidays.
- Demonstrate strong problem-solving capabilities and excellent time management skills.
Working Conditions:
- Work in an office environment and stand/walk for extended periods.
- Ability to lift up to 15-20 pounds.
Estimated Salary Range: $65,000 - $85,000 per annum based on experience and qualifications.
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