Club Hospitality Operations Director
3 days ago
About Fisher Island Club
Fisher Island Club is a luxury resort and private club located on a beautiful island in Miami. We offer an unparalleled level of service and amenities, making us the perfect destination for those seeking a truly unique experience.
Job Summary
We are seeking a highly skilled and experienced professional to join our team as the Club Accommodations Manager. This role requires a strong background in hospitality, excellent communication skills, and the ability to work effectively in a fast-paced environment. The successful candidate will be responsible for managing the day-to-day operations of our accommodations department, including front office management, staff supervision, and guest services.
Responsibilities
- Front Office Management: Manage the front office operations, including check-in/check-out procedures, room assignments, and key control.
- Staff Supervision: Supervise and train a team of accommodations staff, including housekeepers, bellhops, and front desk agents.
- Guest Services: Ensure that all guests receive exceptional service and that their needs are met in a timely and efficient manner.
Requirements
- Education: High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Experience: Minimum 2-3 years of experience in hospitality or a related field.
- Skill: Excellent communication and interpersonal skills; ability to work effectively in a team environment.
Working Conditions
This position requires a flexible schedule, including evenings, weekends, and holidays. The ideal candidate will be able to work well under pressure and maintain a high level of professionalism in a fast-paced environment.
Benefits
- Competitive Salary: $65,000 - $80,000 per year, depending on experience.
- Benefits Package: Comprehensive benefits package, including medical, dental, vision, 401(k), and paid time off.
What We Offer
- Opportunities for Advancement: We offer opportunities for advancement and professional growth within our company.
- Collaborative Team Environment: We pride ourselves on being a collaborative team environment where everyone works together to achieve common goals.
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