Upscale Resort Operations Manager

3 weeks ago


Miami Beach, Florida, United States Fisher Island Club Full time

The Fisher Island Club is searching for a talented and detail-oriented individual to fill the position of Club Accommodations Manager. This exciting opportunity offers the chance to join a dynamic team and contribute to providing exceptional experiences for our members and guests.

Key Accountabilities
  • Supervise and coordinate the activities of the accommodations staff, ensuring effective operations and high-quality service.
  • Manage front office systems, including payroll, expenses, and inventory control, to optimize efficiency and accuracy.
  • Communicate effectively with internal departments, fostering a collaborative environment that supports the achievement of departmental objectives.
  • Develop and implement strategies to enhance customer satisfaction and loyalty.

Requirements:

  • 2-3 years of experience in Front Office or Guest Services, Club/Hotel/Resort managerial experience.
  • Excellent interpersonal and communication skills.
  • Bilingual in English and Spanish preferred.
  • Able to work a flexible schedule, including evenings, weekends, and holidays.

Estimated Salary: $75,000 - $95,000 per year, dependent on experience. We offer a comprehensive benefits package, including medical, dental, vision, a 401(k) retirement savings plan, paid time off, and opportunities for professional growth and development.



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