Administrative Support Coordinator
4 days ago
At COAST TO COAST RESTORATION INC, we are seeking a highly organized and detail-oriented individual to join our team as a Customer Relations and Administrative Assistant. As the first point of contact for customer communication, this role involves coordinating with internal teams, partners, and insurance companies. The successful candidate will play a crucial role in administrative tasks, ensuring the smooth flow of operations within the company.
Salary Range:$45,000 - $60,000 per year
About the Job
We are a local home remodeling and restoration company seeking a highly organized and detail-oriented individual to join our team as a Customer Relations and Administrative Assistant. The successful candidate will be the first point of contact for customer communication through various channels such as multi-line phone, email, and Yelp. In addition to managing customer interactions, this role involves coordinating with internal teams, partners, and insurance companies. The candidate will also play a crucial role in administrative tasks, ensuring the smooth flow of operations within the company.
Main Responsibilities
- Manage customer communications, including responding to inquiries via multi-line phone, email, and Yelp.
- Coordinate with internal teams, partners, and insurance companies to ensure seamless communication and task execution.
- Assist with administrative tasks, including maintaining software platforms, updating files, and coordinating appointments.
Requirements
- Strong organizational skills and attention to detail.
- Excellent communication skills.
- Ability to multitask and prioritize effectively.
- Proficiency in using tools such as Basecamp, SignNow, MICA, Adobe, and Brightserv.
- Familiarity with social media platforms for marketing purposes.
- Experience in accounts receivable and customer relations is preferred.
- Experience in Reconstruction and Mitigation/Remediation is preferred but not required.
Working Conditions
- Normal hours of work are 8:00 am to 5:00 pm, Monday-Friday.
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