Front Office Support Specialist

3 weeks ago


Pleasanton, California, United States Medix Full time

Job Summary: We are seeking a highly organized and detail-oriented Front Office Associate to join our team at Medix. As a Front Office Associate, you will be responsible for providing exceptional patient care and administrative support to our medical team.

Key Responsibilities:

  • Provide medical front desk/receptionist experience, including patient access, scheduling, and insurance verification.
  • Follow up with current patients and schedule new patients with our doctors.
  • Make outbound calls and respond to incoming calls as needed.
  • Upload new patient and update existing patient demographic information in our EHR system.
  • Communicate with teams across California via Slack.
  • Send Zoom links for appointments and process medical records.
  • Process payments and scan/fax documentation to doctors.
  • Work with a team of 4-7 providers with varying personalities.

Requirements:

  • Medical front desk/receptionist experience required.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment.
  • Basic computer skills and knowledge of EHR systems.

Work Schedule: Monday - Friday, 8:30am - 5:00pm, with a 30-minute lunch break.


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