Front Office Support Specialist
3 weeks ago
Job Summary: We are seeking a highly organized and detail-oriented Front Office Associate to join our team at Medix. As a Front Office Associate, you will be responsible for providing exceptional patient care and administrative support to our medical team.
Key Responsibilities:
- Provide medical front desk/receptionist experience, including patient access, scheduling, and insurance verification.
- Follow up with current patients and schedule new patients with our doctors.
- Make outbound calls and respond to incoming calls as needed.
- Upload new patient and update existing patient demographic information in our EHR system.
- Communicate with teams across California via Slack.
- Send Zoom links for appointments and process medical records.
- Process payments and scan/fax documentation to doctors.
- Work with a team of 4-7 providers with varying personalities.
Requirements:
- Medical front desk/receptionist experience required.
- Excellent communication and organizational skills.
- Ability to work in a fast-paced environment.
- Basic computer skills and knowledge of EHR systems.
Work Schedule: Monday - Friday, 8:30am - 5:00pm, with a 30-minute lunch break.
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