Human Resources Generalist

1 week ago

Pasadena, California, United States InsideHigherEd Full time
Job Title: Human Resources Generalist

We are seeking a highly skilled and experienced Human Resources Generalist to join our team at InsideHigherEd. The successful candidate will play a pivotal role in supporting the HR department's initiatives and ensuring the smooth functioning of human resources operations.

Key Responsibilities:
  • Coordinate the recruitment process for faculty, staff, and administrative positions, including drafting job descriptions, posting vacancies, screening resumes, conducting interviews, and making recommendations to hiring managers.
  • Collaborate with managers to identify staffing needs and develop strategies for attracting top talent.
  • Ensure compliance with equal employment opportunity (EEO) regulations and institutional hiring policies.
  • Manage the employee onboarding and offboarding process, ensuring a seamless transition for the employees.
Employee Relations:
  • Serve as a point of contact for employee inquiries and concerns, providing guidance and support on HR-related matters.
  • Facilitate conflict resolution and mediation between employees when necessary, promoting a positive and inclusive work environment.
  • Conduct investigations into employee complaints and grievances, maintaining confidentiality and impartiality throughout the process.
Performance Management:
  • Support the performance appraisal process, including goal setting, performance evaluations, and development planning.
  • Provide training and guidance to supervisors and employees on performance management best practices and techniques.
  • Assist in identifying and addressing performance issues through coaching, counseling, and disciplinary action when necessary.
Benefits Administration:
  • Support the administration of tuition assistance program, ensuring eligibility verification, and timely communication of changes.
  • Serve as a liaison between employees and the System Office benefits team, addressing inquiries and resolving issues related to benefits.
Safety and Wellness:
  • Support and potentially lead the Safety Committee to promote a safe work environment and ensure compliance with safety protocols.
  • Collaborate with department leaders to identify potential safety risks and establish preventive measures.
  • Assist in coordinating safety training and wellness initiatives, ensuring employees are informed about safety protocols and wellness resources.
Community Engagement:
  • Oversee the Community Volunteer Program, coordinating opportunities for employees to participate in community service activities.
  • Promote community involvement as part of the institution's values and mission, encouraging a culture of volunteerism and social responsibility.
  • Track and report on the impact of the Community Volunteer Program, highlighting contributions to the local community.
Compliance and Policy Implementation:
  • Stay abreast of federal, state, and local employment laws and regulations, ensuring compliance with all relevant legislation.
  • Develop and maintain HR policies and procedures in alignment with institutional goals and legal requirements.
  • Conduct regular audits of HR processes to identify areas for improvement and ensure adherence to established policies.
Training and Development:
  • Coordinate employee training and professional development initiatives, identifying relevant workshops, seminars, and online courses to enhance skills and knowledge.
  • Collaborate with department leaders to develop training programs tailored to the specific needs of different job roles and career paths within the institution.
HR Information Systems (HRIS) Management:
  • Maintain accurate employee records and data in the HRIS system.
  • Generate reports and analytics to support HR decision-making and strategic planning.
  • Train employees and managers on the use of HRIS tools and systems.
Education and Experience:
  • Bachelor's degree in Human Resources, Business Administration or related field from an accredited higher education institution or equivalent years of experience.
  • A minimum of 3 years of progressive experience in human resources roles is required, preferably in a higher education setting.
  • Demonstrated ability to perform well in a fast-paced environment with positivity and the willingness to change direction as necessary.
  • Exhibits professional etiquette with proven ability to handle confidential information.
Essential Knowledge, Skills, and Abilities (KSAs):
  • Communication and Interpersonal Skills:
    • Verbal and written communication skills, with the ability to convey information clearly and effectively.
    • Strong interpersonal skills with the ability to build relationships, negotiate, and resolve conflicts professionally.
    • Ability to handle sensitive information with integrity and maintain confidentiality.
  • Organizational and Time Management Skills:
    • Strong organizational skills with keen attention to detail, ensuring accuracy in all tasks.
    • Excellent time management skills, with a proven ability to prioritize tasks, meet deadlines, and handle multiple projects simultaneously.
    • Ability to prioritize and delegate tasks when appropriate, ensuring efficient workflow and task completion.
  • Analytical and Problem-Solving Abilities:
    • Strong analytical skills with the ability to assess situations, identify problems, and develop effective solutions.
    • Proactive in addressing issues and challenges, utilizing problem-solving techniques to find practical solutions.
    • Ability to make informed decisions by analyzing data and considering multiple perspectives.
  • Technical Proficiency:
    • Proficient in the use of HR Information Systems (HRIS), with the ability to quickly learn and adapt to new technology and software tools.
    • Proficiency in Microsoft Office Suite or related software, with the ability to create and manage documents, spreadsheets, and presentations effectively.
  • Legal and Regulatory Knowledge:
    • Thorough knowledge of federal, state, and local employment-related laws and regulations, with the ability to ensure compliance across HR functions.
    • Understanding of HR policies and procedures, with the ability to develop and maintain policies in alignment with institutional goals and legal requirements.
  • Professionalism and Integrity:
    • Demonstrated ability to act with integrity and professionalism in all aspects of the role.
    • Ability to perform well in a fast-paced environment, with a positive attitude and a willingness to adapt to changing priorities.
    • Exhibits professional behavior and etiquette, especially when handling confidential information.

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