Customer Engagement Specialist

2 weeks ago


New Holland, Pennsylvania, United States Turner Buick GMC Full time
Position Overview

Turner Buick GMC is in search of motivated, customer-focused individuals to enhance our dynamic workforce. This role emphasizes direct customer engagement and the ability to actively listen to client needs.

Key Responsibilities
  • Foster meaningful relationships to cultivate a loyal customer base.
  • Utilize consultative selling techniques to assist clients in vehicle selection by asking insightful questions and attentively considering their feedback.
  • Continuously enhance product knowledge and sales expertise to establish yourself as a trusted vehicle advisor.
  • Conduct professional and informative demonstrations of both new and pre-owned vehicles.
  • Maintain follow-up communication with customers to encourage referral business.
  • Develop skills to effectively address objections and excel in sales scenarios.
  • Report directly to the Sales Manager regarding goals, planned initiatives, evaluations, and insights.
  • Bring a positive mindset and a commitment to excellence to your daily responsibilities.
Qualifications
  • Availability for flexible scheduling, including weekends.
  • A self-motivated attitude and a strong desire to succeed.
  • Willingness to quickly learn about product features and specifications.
  • Exceptional communication abilities with both customers and colleagues.
  • Professional appearance and demeanor.
  • Valid driver's license with a clean driving record.
  • Ability to pass a pre-employment background check.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind.



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