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Client Support Specialist

2 months ago

New Holland, Pennsylvania, United States Zimmerman Roofing Full time
Are You Passionate About Customer Interaction?

We are seeking a dedicated individual to join our team as a Customer Care Representative. If you thrive in a dynamic environment and enjoy assisting customers, this role is perfect for you.

About Us
Zimmerman Roofing is a reputable provider of residential roofing, windows, doors, and siding solutions. We pride ourselves on our commitment to both our clients and our employees.

Position Overview
The Customer Care Representative plays a crucial role in ensuring smooth daily operations and serves as the primary contact for our valued customers. Responsibilities include:
  • Handling incoming and outgoing calls with professionalism.
  • Scheduling service appointments efficiently.
  • Addressing customer inquiries and resolving issues promptly.

What We Offer
Our compensation package includes:
  • Hourly wage ranging from $13 to $15.
  • Comprehensive health, dental, and vision insurance.
  • Life and accident insurance coverage.
  • 401K plan with matching contributions.
  • Paid time off.

Qualifications
To be successful in this role, candidates should possess:
  • A high school diploma or GED.
  • Previous experience in customer service.
  • Proficiency in Microsoft Excel and Word.
  • A valid driver's license.
  • A clean background and drug-free status.
  • Bilingual skills are a plus but not mandatory.

Join us in delivering exceptional service and support to our customers. We are an equal opportunity employer.