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Retail Sales Associate

2 months ago

New Kensington, Pennsylvania, United States Sunnyside Full time
About Sunnyside

Sunnyside is a leading cannabis retailer dedicated to providing exceptional customer experiences and promoting the benefits of cannabis. Our mission is to normalize and professionalize the cannabis industry through education, advocacy, and community engagement.

Job Summary

The Customer Experience Specialist will play a critical role in delivering outstanding customer service and promoting our products to customers. This individual will be responsible for advising customers on product selection, providing education on cannabis benefits, and ensuring a seamless shopping experience.

Key Responsibilities:
  • Greet customers and provide a welcoming environment
  • Build customer relationships through active listening and product education
  • Assist customers in selecting products based on their needs and preferences
  • Apply effective sales and cross-selling techniques to drive sales growth
  • Verify customer identification and ensure compliance with state regulations
  • Process transactions accurately and efficiently
  • Maintain a clean and organized store environment
  • Collaborate with colleagues to achieve sales goals and improve customer satisfaction
Requirements:
  • High school diploma or equivalent required
  • Minimum 1 year of customer service experience in a retail or hospitality environment
  • Flexibility to work a variety of shifts, including weekends and holidays
  • Excellent communication and interpersonal skills
  • Ability to learn and apply product knowledge and industry regulations
Benefits:

Sunnyside offers a competitive compensation package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also provide opportunities for professional growth and development in a dynamic and rapidly evolving industry.