Case Management Supervisor, Western Region

2 weeks ago

Columbus, Ohio, United States Franklin County Board of Commissioners Full time

Classification Purpose:
The primary aim of the Case Management Supervisor role is to oversee and guide assigned case managers and support personnel.

Key Responsibilities:
Provide direct oversight to a team of case managers and customer support specialists, ensuring effective service delivery, conducting employment assessments, and determining eligibility for various assistance programs including financial aid, medical support, food assistance, emergency aid, childcare, and more, in accordance with federal, state, and local regulations. Assign and review needs assessments for clients and evaluate cases to guarantee accuracy in payments and compliance with Human Services program regulations. Deliver initial and ongoing training to team members on agency policies, regulatory requirements, and effective interviewing techniques. Offer clarification and guidance on agency procedures to staff. Conduct regular team meetings and one-on-one sessions to discuss agency policies, performance, and any necessary corrective actions. Monitor and approve staff schedules and timesheets to ensure adequate coverage. Assign tasks and review staff output for accuracy. Implement progressive discipline measures, including recommendations for suspensions or terminations. Continuously assess staffing levels and redistribute workloads as necessary.


Assist in the formulation of agency and center policies and procedures, evaluating existing policies to ensure alignment with agency goals and objectives.

Assess client needs and inform the agency about community resource requirements. Analyze the service delivery system and propose enhancements for more effective client service.

Support case managers in coordinating services with other agencies to address client needs. Collaborate with local organizations to identify and develop necessary services or resources.

Work alongside the job development and resource unit to create employment opportunities and facilitate the placement of clients into suitable jobs.

Represent the center and agency in discussions with other agency personnel, community organizations, or government officials, providing general information and collaborating on plans to meet shared objectives.

Deliver detailed case information to clients following comprehensive case reviews in response to inquiries or complaints.


Maintain oversight of unit activities to compile weekly, monthly, or other statistical and narrative reports on unit performance or individual case activities.

Prepare and assess case summaries and generate required county and state reports. Coordinate the scheduling of team meetings, training sessions, and conferences. Engage in special projects or fulfill unique assignments as directed. Ensure consistent and reliable attendance.


These responsibilities are illustrative and may encompass some or all of these duties or other job-related tasks as assigned.


Essential Worker Characteristics:
Knowledge of budgeting, management, workforce planning, employee training and development, supervision, public relations, human relations, agency policies and procedures, counseling, and interviewing. Proficiency in word processing and equipment operation. Ability to identify problems, gather data, establish facts, and draw valid conclusions; perform calculations involving fractions, decimals, and percentages; comprehend technical manuals and verbal instructions; collect, collate, and classify information about data, individuals, or items; respond to routine inquiries from the public; foster a friendly atmosphere as a supervisor; manage sensitive inquiries from officials and the public; and resolve complaints from dissatisfied citizens and government representatives.

Minimum Qualifications for Employment:
Any equivalent combination of relevant training and experience, including but not limited to: a Bachelor's degree in social work, social work administration, or a related field, accompanied by three (3) years of social work or related experience.

Additional Requirements:
No specific license or certification is mandated.

Supervisory Responsibilities:
Ability to assign, review, plan, and coordinate the work of other employees, provide instruction, uphold departmental standards, recommend disciplinary actions or dismissals, address employee issues, and propose and approve transfers or promotions of staff.

Unusual Working Conditions:
N/A

  • Travel Nurse RN Case Manager

    3 days ago

    Columbus, Ohio, United States TotalMed Case Management Staffing Full time

    Job SummaryTotalMed Case Management Staffing is seeking a skilled Registered Nurse Case Manager to join our team for a travel nursing assignment.Job ResponsibilitiesProvide case management services to patients in a hospital setting.Collaborate with healthcare teams to develop and implement patient care plans.Conduct thorough assessments of patient needs and...

  • Regional Loss Prevention Supervisor

    2 weeks ago

    Columbus, Ohio, United States Chipotle Mexican Grill Full time

    Regional Loss Prevention SupervisorABOUT CHIPOTLEAt Chipotle Mexican Grill, we are dedicated to transforming the fast-food landscape by serving high-quality, responsibly sourced food. Our mission is to foster a better world through our commitment to sustainable practices and innovative food solutions.ROLE OVERVIEWAs the Regional Loss Prevention Supervisor,...

  • Apprentice General Manager

    16 hours ago

    Columbus, Ohio, United States Columbus Region Full time

    About the Role:We are seeking a highly motivated and enthusiastic individual to join our team as an Apprentice General Manager in the Columbus Region. As an Apprentice General Manager, you will assist in the day-to-day operations of our restaurants, learning the skills and knowledge necessary to run a successful business.Key Responsibilities:Assist in the...

  • Sales Account Executive

    2 weeks ago

    Columbus, Ohio, United States Professional Case Management Full time

    Join Our Team at Professional Case ManagementAt PCM, we are dedicated to enhancing the quality of life for our clients through exceptional care and services. Whether you are involved in our Home Care, Clinical Research, Impairments, or Catastrophic Care divisions, your contributions will be vital to our mission.Position OverviewWe are seeking an experienced...

  • Inventory Control Supervisor

    7 days ago

    Columbus, Ohio, United States Columbus Region Full time

    Job Summary:The Warehouse Receiving Supervisor is a key role within the Columbus Region's warehouse operations, responsible for ensuring the efficient and accurate receipt, storage, and distribution of products. This position requires a strong leader who can effectively manage a team, prioritize tasks, and maintain a safe and organized work environment.Key...

  • Regional Talent Acquisition Specialist

    1 week ago

    Columbus, Ohio, United States Columbus Region Full time

    Job Title: REGIONAL RECRUITMENT SPECIALIST - RETAIL Location: Columbus Region Experience Level: Entry Level to Mid-Senior Level Company Overview: With a strong presence in the retail industry, our company has dedicated decades to enhancing the shopping experience for customers of all ages. We pride ourselves on our innovative comfort technologies, which form...

  • General Manager in Training

    5 days ago

    Columbus, Ohio, United States Columbus Region Full time

    Job SummaryWe are seeking a highly motivated and experienced General Manager in Training to join our team at Columbus Region. As a key member of our management team, you will be responsible for providing exceptional customer service, leading a team of store employees, and driving sales growth.Key ResponsibilitiesProvide GAS3 selling experience for DIY and...

  • Executive Director

    16 hours ago

    Columbus, Ohio, United States Columbus Region Full time

    About the RoleWe are seeking a highly experienced and skilled Executive Director to lead our Columbus Region operations. As a key member of our leadership team, you will be responsible for driving business growth, developing and implementing strategic plans, and ensuring the success of our Columbus Institute and Salon + Spa.Key ResponsibilitiesDevelop and...

  • Retail Sales Supervisor

    2 weeks ago

    Columbus, Ohio, United States Columbus Region Full time

    Retail Sales SupervisorCompany Overview:Join a team that values the importance of human connections. We are dedicated to creating meaningful interactions and making a positive impact in our community.Benefits and Perks:We offer a range of benefits designed to support you and your family, including:401(K) savings plan with company contributionsFinancial...

  • Warehouse Operations Manager

    7 days ago

    Columbus, Ohio, United States Columbus Region Full time

    Job Summary:The Warehouse Receiving Supervisor is a key role within the Columbus Region's warehouse operations. This position is responsible for ensuring the smooth receipt, storage, and distribution of products in accordance with company policies and procedures.Key Responsibilities:Develop and implement effective workload and scheduling strategies to...

  • Restaurant Executive Chef

    7 days ago

    Columbus, Ohio, United States Columbus Region Full time

    Job Summary:The Columbus Region is seeking an experienced Restaurant Executive Chef to lead our culinary team. As a key member of our management team, you will be responsible for overseeing all culinary activities, including menu planning, inventory management, and staff supervision.Key Responsibilities:Develop and implement menus that showcase our culinary...

  • Sales Consultant

    7 days ago

    Columbus, Ohio, United States Columbus Region Full time

    About the Role:We are seeking a highly motivated and results-driven Sales Consultant to join our team in the Columbus Region. As a Sales Consultant, you will be responsible for generating business by working an assigned territory, selling natural gas, electricity, and utility line protection to potential customers.Key Responsibilities:Use a consultative...

  • Team Sports Retail Supervisor

    1 week ago

    Columbus, Ohio, United States Columbus Region Full time

    Job Title: Retail Sales Leader - Team Sports GXCompany: Columbus RegionAs a vital member of our retail team, you will play an essential role in delivering genuine, helpful, and friendly service to assist athletes in enhancing their performance and enjoying their sports activities. We are committed to cultivating a diverse and inclusive workforce that...

  • Team Sports Retail Supervisor

    2 weeks ago

    Columbus, Ohio, United States Columbus Region Full time

    Job Title: Retail Sales Leader - Team Sports GXCompany: Columbus RegionAs a pivotal member of our retail team, you will play an essential role in delivering genuine, knowledgeable, and friendly service to athletes, aiding them in enhancing their performance and enjoyment of their sport. We are committed to fostering a diverse and inclusive workforce that...

  • Team Sports Retail Supervisor

    2 weeks ago

    Columbus, Ohio, United States Columbus Region Full time

    Job Title: Retail Sales Leader - Team Sports GXCompany: Columbus RegionAs a pivotal member of our retail team, you will play an essential role in delivering genuine, supportive, and knowledgeable service to athletes, helping them enhance their performance and enjoy their favorite sports. We are committed to cultivating a diverse and inclusive workforce that...

  • Regional Sales Representative

    7 days ago

    Columbus, Ohio, United States Columbus Region Full time

    **Job Summary**As a Territory Sales Consultant for the Columbus Region, you will play a crucial role in providing potential customers with expertise and education on a wide variety of energy products, helping homeowners to become smart energy consumers. This full-time position offers a competitive benefits package, a $30,000 base salary + commission, and...

  • Regional Manager, Multifamily Operations

    2 weeks ago

    Columbus, Ohio, United States Harbor Group Management Company Full time

    Position Title: Regional Manager, Multifamily OperationsCompany: Harbor Group Management CompanyOverview: Harbor Group Management Company, a leading entity in real estate investment and property oversight, is on the lookout for dynamic and driven individuals to join our team. We pride ourselves on delivering exceptional living experiences and superior...

  • Social Services Case Manager

    2 weeks ago

    Columbus, Ohio, United States Dream an Blessing Consulting LLC Full time

    JOB DESCRIPTION: SOCIAL SERVICES CASE MANAGERCompany Name: Dream an Blessing Consulting LLCAbout the Company: A dedicated organization focused on providing essential support and resources to individuals and families in need.Position: Social Services Case ManagerLocation: RemoteReports to: Case Manager SupervisorOverview: We are seeking a compassionate and...

  • Restaurant Sous Chef

    7 days ago

    Columbus, Ohio, United States Columbus Region Full time

    Job DescriptionJob Title: Restaurant Sous ChefLocation: Columbus RegionJob Type: Full-timeAbout Us: Our client is a leading hospitality company in the Columbus Region, known for its exceptional service and high-quality cuisine.Job Summary:We are seeking an experienced Restaurant Sous Chef to join our team. The successful candidate will be responsible for...

  • Clinical Case Supervisor

    2 weeks ago

    Columbus, Ohio, United States Morgan Stephens Full time

    Position: Case Manager (Temp-to-Permanent)Work Arrangement: Fully Remote (Eastern Standard Time)Required Credentials: Active RN, LPN, or LSW License (Any State)Compensation: $43.00-$48.00 per hour plus BenefitsPreferred Experience: Familiarity with Geriatric Care (Not Mandatory)Overview: In the role of Case Manager at Morgan Stephens, you will be responsible...