Customer Service Representative

3 days ago


Alma, Kansas, United States Hrgodriving Full time

About Hrgodriving

Hrgodriving is a leading provider of customer-centric solutions, dedicated to delivering exceptional service experiences.

Job Summary

We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing top-notch service to our clients, resolving issues, and exceeding customer expectations.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Communicate product and service information to customers, highlighting benefits and features
  • Build strong relationships with customers, understanding their needs and preferences
  • Meet or exceed sales targets and performance metrics
  • Collaborate with internal teams to resolve customer issues and improve service delivery
  • Stay up-to-date with product knowledge and industry trends

Requirements

  • Excellent communication and interpersonal skills
  • Proven customer service experience, preferably in a call center environment
  • Ability to work in a fast-paced environment and meet performance targets
  • Strong problem-solving and analytical skills
  • IT literacy and proficiency in CRM systems

What We Offer

As a Customer Service Representative at Hrgodriving, you can expect a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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