Operations Support Coordinator

2 weeks ago

Bloomington, Indiana, United States Ocado Logistics Full time

Company Overview

Ocado is a prominent UK-based entity listed on the London Stock Exchange (Ticker OCDO). It operates as one of the largest dedicated online grocery retailers globally, managing its own grocery and general merchandise retail operations alongside various specialist shop banners, in addition to its Ocado Solutions division.

The Ocado Solutions division is tasked with delivering Ocado's cutting-edge robotics technology, known as the Ocado Smart Platform ("OSP"), to our major retail partners worldwide. OSP encompasses access to Ocado's physical infrastructure solutions, facilitating highly efficient warehouse operations for the single pick of products, along with a comprehensive suite of proprietary software applications and advanced robotics essential for running a top-tier online grocery business.

Our unique, proprietary, and industry-leading technology is poised to revolutionize the shopping experience for consumers globally. We have collaborated with the Kroger Family of Companies in the US and the Sobeys Companies in Canada to redefine the grocery customer experience through the adoption of the centralized, automated model of online retailing offered by the Ocado Smart Platform.

Role Responsibilities

As a Business Support Specialist, you will deliver a comprehensive business support service to the multi-site engineering operations team, ensuring high-quality, effective, and efficient management of daily business operations along with some human resources administrative tasks. This role will report to the Regional Engineering Operations Manager and will involve regular collaboration with our regional and central HR teams.

Your daily responsibilities may include:

  • Collaborating with our North American team of Business Support Specialists across the US and Canada to address site, team, and leadership requirements.
  • Maintaining precise accounting records for site/team expenditures.
  • Ordering office supplies and stationery for the team, ensuring timely deliveries and processing.
  • Coordinating team-building events and employee engagement activities.
  • Performing various office administration functions and special projects as needed.
  • Handling ad hoc administrative duties for site leadership as required.
  • Welcoming Ocado guests and visitors to the site.
  • Coordinating orientation and onboarding plans for new hires, liaising with the HR team to ensure completion of employment and payroll verifications.
  • Working with the Kroger/Sobeys HR team to orient new hires on-site and foster inter-team relationships.
  • Engaging with supporting teams, including Training, Supply Chain, HSE, and Central Engineering, to meet team and site needs.
  • Assisting with in-house health and safety tasks, reviews, and audits.
  • Coordinating basic health and safety policy orientation.
  • Collaborating with the technology team for desktop technology provision and partnering with site security and facilities management as needed.
  • Providing relevant information to the Payroll team for ad hoc payroll inquiries.
  • Ensuring compliance with mandated e-learning for employees.
  • Coordinating on-site interviews and proctoring assessments.
  • Supporting the Regional HR Business Partner in facilitating performance and pay review meetings, advising managers on utilizing employee engagement tools, and assisting with site communications.
  • Liaising with the HR team on employee inquiries, escalations, welfare events, and HR administration tasks.
  • Managing the internal communications calendar in collaboration with the Regional HR Business Partner.
  • Understanding and adhering to Ocado and regulatory privacy standards.

Candidate Profile

To be considered for the Business Support Specialist position, candidates should possess the following qualifications:

  • A bachelor's degree in business or a related field; four additional years of relevant work experience may substitute for a degree.
  • A minimum of 3 years of relevant experience is required.
  • 1-2 years of experience in human resources support is preferred.
  • Willingness to travel up to 25% as required by business needs.
  • Experience in a fast-paced, matrixed management environment is preferred.
  • Experience supporting hourly employees is essential.
  • Experience in the manufacturing, logistics, and/or warehouse sectors is preferred.
  • Proven ability to establish credibility and build relationships with employees at all organizational levels.
  • Additional experience in office environments, including administration, facilities management, finance, and/or health and safety is preferred.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills with the ability to multitask and prioritize effectively.
  • A proactive, pragmatic, and creative approach to problem-solving.
  • Ability to work independently with minimal supervision.
  • Comfortable collaborating with peers remotely and across various site locations.

Physical Requirements:

  • Ability to ascend or descend ladders and stairs.
  • Frequent movement to the Engineering workshop.
  • Capability to navigate between worksites in tight and confined spaces.
  • Ability to remain stationary for extended periods, either standing or sitting.
  • Capacity to adjust or move objects weighing up to 30 pounds in all directions, with potential for heavier items.
  • Effective communication skills for information exchange.

Environmental Considerations:

  • Exposure to low temperatures and noisy environments.

Ocado is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran's status, or any other classification as required by applicable law.

  • Operations Support Coordinator

    2 weeks ago

    Bloomington, Indiana, United States Ocado Logistics Full time

    About UsOcado is a prominent UK-based entity listed on the London Stock Exchange (Ticker OCDO). We are recognized as one of the largest dedicated online grocery retailers globally, managing our grocery and general merchandise retail operations under various specialized banners, alongside our Ocado Solutions division.The Ocado Solutions division is tasked...

  • Operations Support Coordinator

    7 days ago

    Bloomington, Indiana, United States Ocado Logistics Full time

    Company OverviewOcado Logistics is a prominent UK-based enterprise listed on the London Stock Exchange (Ticker OCDO). It stands as one of the largest dedicated online grocery retailers globally, managing its own grocery and general merchandise retail operations alongside various specialist shop brands, in addition to its Ocado Solutions division.The Ocado...

  • Academic Support Coordinator

    2 weeks ago

    Bloomington, Indiana, United States College Internship Program Inc Full time

    Academic Support CoordinatorA Day in the Life:The Academic Support Coordinator collaborates with students, their families, and referring professionals to guide our students towards autonomy, while serving as the primary facilitator and liaison to all functions within the organization. This role is a full-time exempt position that operates in a structured...

  • Maintenance Operations Coordinator

    2 weeks ago

    Bloomington, Indiana, United States Central Garden & Pet Full time

    Central Garden & Pet Company is seeking a highly organized and detail-oriented Maintenance Operations Coordinator to join our dynamic team. In this role, you will play a crucial part in ensuring the smooth operation and upkeep of our facilities by providing essential administrative and logistical support to the maintenance department. As the central point...

  • Travel Coordination Specialist for Field Operations

    2 weeks ago

    Bloomington, Indiana, United States College Internship Program Inc Full time

    Position Overview:The Travel Coordination Specialist is a full-time, exempt role that plays a crucial part in supporting our field operations. This position requires effective time management and may involve extended hours and occasional weekend commitments, along with minimal travel as necessary.Key Responsibilities:~ Cultivate partnerships with local...

  • Utility Services Coordinator

    2 weeks ago

    Bloomington, Indiana, United States Jones Lange Lasalle, Inc. Full time

    Position Overview:The Utility Services Coordinator (USC) will primarily concentrate on procurement initiatives for Jones Lange Lasalle, Inc. while ensuring exceptional client and customer support. Key Responsibilities:As the USC, you will oversee and uphold the overall site services, performance metrics, operational processes, and quality benchmarks for...

  • Administrative Support Specialist

    5 days ago

    Bloomington, Indiana, United States Proactive MD Full time

    Job SummaryThe Administrative Assistant plays a vital role in supporting the health center team, ensuring seamless operations and exceptional patient experiences. This position is responsible for providing administrative support, including scheduling, patient communication, and billing, while maintaining a warm and welcoming environment for patients and...

  • Health Center Coordinator

    5 days ago

    Bloomington, Indiana, United States Proactive MD Full time

    Job SummaryThe Administrative Assistant plays a vital role in supporting the health center team, ensuring seamless operations and exceptional patient experiences. This position requires a highly organized and detail-oriented individual who can effectively manage multiple tasks, prioritize responsibilities, and maintain confidentiality.Key...

  • Procurement Coordinator

    2 weeks ago

    Bloomington, Indiana, United States F&C General construction inc Full time

    Position OverviewWe are seeking a dedicated Full-Time Procurement Coordinator to support our operations at F&C General Construction Inc.Role Responsibilities:Assist in the procurement process for construction materials and supplies.Maintain accurate records of purchases and inventory levels.Collaborate with suppliers to ensure timely delivery of...

  • Office Support Specialist

    2 weeks ago

    Bloomington, Indiana, United States Krispy Kreme Full time

    Position Overview:The Office Support Specialist plays a crucial role in managing the fundamental accounting tasks, documentation, and administrative responsibilities of the organization. This position involves assisting with payroll processes and handling incoming communications.Key Responsibilities:Support payroll preparation and submission.Coordinate and...

  • Clinical Operations Specialist

    4 days ago

    Bloomington, Indiana, United States Indiana University Health Full time

    About the RoleWe are seeking a highly skilled and dedicated Nurse Care Coordinator to join our team at Indiana University Health. As a key member of our clinical operations team, you will play a vital role in ensuring the delivery of high-quality, patient-centered care.Key ResponsibilitiesManage clinical outcomes, cost, customer satisfaction, and...

  • Maintenance Administrative Coordinator

    14 hours ago

    Bloomington, Indiana, United States Central Garden & Pet Full time

    About the RoleThe Maintenance Administrative Coordinator is a vital position that provides administrative and logistical support to the maintenance department, ensuring the smooth operation and upkeep of facilities. This role bridges the gap between technicians, vendors, and internal departments, streamlining communication and work order management.Key...

  • Facilities Operations Specialist

    1 week ago

    Bloomington, Indiana, United States Jones Lang LaSalle IP, Inc. Full time

    Join JLL in Shaping the Future of Real Estate.At JLL, we are dedicated to creating a better world through innovative real estate solutions. Our team at JLL and JLL Technologies is committed to providing top-tier services, expert advice, and cutting-edge technology to our clients. We value talent and strive to create an environment where individuals can...

  • Diagnostic Imaging Specialist

    2 days ago

    Bloomington, Indiana, United States Healthcare Support Full time

    Job Title: Diagnostic Imaging SpecialistJob Summary:Healthcare Support is seeking a skilled Diagnostic Imaging Specialist to join our team. As a Diagnostic Imaging Specialist, you will be responsible for operating and maintaining medical imaging equipment, preparing patients for exams, and producing high-quality images for diagnostic purposes.Key...

  • Diagnostic Imaging Specialist

    2 days ago

    Bloomington, Indiana, United States Healthcare Support Full time

    Job Title: Diagnostic Imaging SpecialistJob Summary:Healthcare Support is seeking a skilled Diagnostic Imaging Specialist to join our team. As a Diagnostic Imaging Specialist, you will be responsible for operating and maintaining medical imaging equipment, preparing patients for exams, and producing high-quality images for diagnostic purposes.Key...

  • Safety Compliance Coordinator

    2 weeks ago

    Bloomington, Indiana, United States Decore-ative Specialties Full time

    Job OverviewWe are seeking a dedicated professional to enhance our safety initiatives at Decore-ative Specialties. This role is pivotal in fostering a robust safety culture within our organization.Key Responsibilities:Conducts thorough assessments, inspections, and documentation related to workplace safety.Coordinates and executes safety training programs,...

  • Medical Office Coordinator

    2 days ago

    Bloomington, Indiana, United States Valor Healthcare Full time

    Job SummaryValor Healthcare is seeking a highly skilled Medical Office Receptionist to provide exceptional patient care and administrative support in our Community Based Outpatient Clinic (CBOC) in Bloomington. As a key member of our team, you will play a vital role in ensuring the smooth operation of our clinic and delivering high-quality patient...

  • Human Resources Coordinator

    2 weeks ago

    Bloomington, Indiana, United States Decore-ative Specialties, Inc. Full time

    Job OverviewWe are looking for a dedicated HR Coordinator to provide essential administrative support to our Human Resources department. This role is crucial in ensuring smooth HR operations and maintaining compliance with various regulations.Key Responsibilities:Support recruitment and onboarding processesManage and update employee records in accordance...

  • Construction Project Coordinator

    2 weeks ago

    Bloomington, Indiana, United States Scenario Cockram Full time

    Job OverviewAbout Cockram Construction: Established in 1861, Cockram Construction is a renowned global construction services firm based in Melbourne, Australia. With operations in the USA, Australia, China, India, and New Zealand, we are dedicated to providing exceptional services to clients in high-tech and demanding sectors. Our primary focus areas in the...

  • Construction Project Coordinator

    7 days ago

    Bloomington, Indiana, United States Scenario Cockram Full time

    Job OverviewAbout Cockram Construction: Established in 1861, Cockram Construction is a leading global construction services firm based in Melbourne, Australia. With operations across the USA, Australia, China, India, and New Zealand, we specialize in delivering exceptional services to clients in high-tech and demanding sectors. Our primary focus areas in the...