Risk Manager, Sales Abuse Prevention Specialist
5 days ago
The Selling Partner Trust and Store Integrity team at Amazon is responsible for identifying and preventing abuse for our customers and brand owners worldwide. Our growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, and are capable of breaking down and solving complex problems.
We are looking for a Risk Manager to manage critical and high-impact projects. The ideal candidate should be passionate about helping us ensure that customers have a trustworthy buying experience and that brand owners and selling partners using Amazon are successful in listing and selling their products.
Key Responsibilities:
- Conduct initial investigations to assess the abuse and large-scale investigations to derive insights about tactics used to conduct abuse on our stores.
- Complete risk analyses on Selling Partner populations using big data.
- Write deep dive documents summarizing investigations and proposing solutions.
- Own projects designed to improve operational and process efficiency, including accessing and analyzing data and working extensively with external teams.
- Support teams in responding to, investigating, and managing incidents and escalations around different types of abuse.
- Use high-level judgment to own our most complex enforcement decisions.
- Identify gaps and risks in Amazon's current mechanisms and policies and recommend solutions to product/policy owning teams.
- Effectively prioritize opportunities in an ambiguous environment.
- Monitor media and global events to develop awareness of trends in e-commerce.
- 6+ years of compliance, audit, or risk management experience.
- Knowledge of Microsoft Office products and applications at an advanced level.
- Bachelor's degree or equivalent.
- Project Management Professional (PMP) or equivalent certification.
- Experience leveraging technology and implementing lean principles/Six Sigma methodologies to drive process improvements or equivalent.
- Master's degree or equivalent.
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