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Account Associate

2 months ago


Port Jervis, New York, United States Joel Mermelstein - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as an Account Associate. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and driving sales growth.

Responsibilities
  • Develop and maintain customer relationships through regular communication and follow-up.
  • Use a customer-centric approach to educate customers about insurance options and provide personalized solutions.
  • Identify customer needs and develop leads to drive sales growth.
  • Meet and exceed monthly and annual sales goals.
  • Provide exceptional customer service and maintain a high level of customer satisfaction.
  • Manage and maintain client accounts in our CRM system.
Requirements
  • High School Diploma or GED required. Bachelor's Degree preferred.
  • Minimum 2 years of experience in Customer Service, Sales, or related fields. Experience working with small businesses a plus.
  • Excellent verbal and written communication skills. Ability to communicate effectively with individuals from all walks of life.
  • Ability to work independently with little supervision and prioritize tasks to meet deadlines.
What We Offer
  • Competitive salary and bonus structure.
  • 401(k) matching and comprehensive benefits package.
  • Flexible work-from-home options and a dynamic work environment.
  • Opportunities for growth and advancement within our agency.