Tax Office Operations Manager

4 weeks ago


Port Jervis, New York, United States H&R Block Full time
Job Summary

We are seeking a highly motivated and organized Associate Team Leader to join our team at H&R Block. As a key member of our tax office team, you will be responsible for supporting the Multi-Unit Team Leader and serving as the onsite point of contact for tax office associates and clients.

Key Responsibilities:

  • Execute and hold all tax office associates accountable to Service Standards execution and client service experience
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines

Requirements:

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Positive attitude
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs

About H&R Block:

We believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results.



  • Port Washington, New York, United States H&R Block Full time

    Job SummaryWe are seeking a highly motivated and organized Associate Team Leader to support our retail office during tax season. As a key member of our team, you will be responsible for ensuring quality and consistent execution of our service standards, providing daily operations direction, and leading the office from the front desk.Key...

  • Tax Office Manager

    1 month ago


    Port Washington, New York, United States H&R Block Full time

    About the RoleWe are seeking a highly motivated and organized Associate Team Leader to join our team at H&R Block. As a key member of our tax office team, you will be responsible for supporting the Multi-Unit Team Leader and serving as the onsite point of contact for tax office associates and clients.Your primary focus will be on ensuring quality and...


  • Port Jervis, New York, United States Carrols Corporation Full time

    Unlock Your Potential as a Restaurant Operations ManagerCarrols LLC, the largest Burger King Franchise, is seeking a talented Restaurant Operations Manager to join our team. With over 55 years of experience in the burger business, we know what it takes to succeed. As a Restaurant Operations Manager, you will be responsible for managing a...


  • Port Jervis, New York, United States Aesthetic Family Dentistry Full time

    Aesthetic Family Dentistry is seeking a reliable and responsible team player to join our dental front desk team. We pride ourselves on giving our patients the highest quality dental care and treating everyone like family. The ideal candidate will have dental front desk experience and knowledge of insurance. This is a multi-doctor office with a high-energy...

  • Sales Associate

    4 weeks ago


    Port Jervis, New York, United States The Salvation Army Eastern Territory Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at The Salvation Army Eastern Territory in Port Jervis. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales and donations.Key...


  • Port Jervis, New York, United States DEVON MANAGEMENT, CORP. Full time

    Job SummaryDEVON MANAGEMENT, CORP. is seeking a skilled Janitorial Superintendent to support multiple properties in Port Jervis/Westfall/Ellenville. The ideal candidate will have experience in building and grounds maintenance, as well as light handiwork and cleaning.Key ResponsibilitiesPerform daily building and grounds maintenance, upkeep of common areas,...

  • Dental Office Manager

    4 weeks ago


    Port Jefferson Station, New York, United States Aspen Dental Full time

    Lead the Way in Patient CareAs a Dental Office Manager at Aspen Dental, you will be responsible for leading the office in all operations in support of the doctors to create lasting impressions and build trust and loyalty with patients. You will participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help...


  • Port Jervis, New York, United States Compass Group, North America Full time

    Job SummaryAs a Healthcare Facilities Management Director with Compass Group, North America, you will lead the overall management of the Plant Operations & Maintenance Departments within our hospital campus environment.You will plan, prioritize, and control functions and activities under the scope of the contract, ensuring seamless execution and compliance...


  • Port Jervis, New York, United States Walgreens Full time

    Job Description:As a Pharmacist at Walgreens, you will play a critical role in providing high-quality pharmacy and healthcare services to our customers. You will be responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies, and procedures.Key...


  • Port Jervis, New York, United States kdcone Full time

    KDC ONE is a leading manufacturer of custom formulators and producers of color cosmetics, skincare, haircare, bath & body, fragrance, deodorant, home, health, industrial, and auto care products.We deliver high-touch innovation, operational excellence, and speed to market to well-known and emerging beauty, personal, and specialty companies from coast to...

  • Dental Office Manager

    4 weeks ago


    Port Jefferson Station, New York, United States Aspen Dental Full time

    At Aspen Dental, we put our patients first, offering the security and job stability that comes with working with a world-class dental service organization (DSO).Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career.As a Dental Office Manager, you will lead the office in all office operations...


  • Port Jervis, New York, United States Joel Mermelstein - State Farm Agent Full time

    About Our AgencyWe are a customer-centric team at Joel Mermelstein - State Farm Agent, dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our mission is to provide exceptional insurance and financial services to our customers, including Auto Insurance, Home Insurance, Life Insurance,...


  • Port Jervis, New York, United States Joel Mermelstein - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm Agent team, you will play a vital role in generating exceptional client experiences and reinforcing the growth of our successful insurance agency.Key ResponsibilitiesEstablish and maintain...

  • Pharmacist Leader

    4 weeks ago


    Port Jervis, New York, United States WMCHealth Full time

    Job SummaryThe Lead Pharmacist is responsible for ensuring the optimal use of medications to achieve specific outcomes that improve a patient's quality of life, as prescribed by law and regulation for New York State.Under the Director of Pharmacy, the Lead Pharmacist will implement hospital pharmacy policies and procedures in accordance with standards of...

  • Insurance Sales Agent

    4 weeks ago


    Port Jervis, New York, United States Joel Mermelstein - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Insurance Sales Agent to join our team at Joel Mermelstein - State Farm Agent. As an Insurance Sales Agent, you will be responsible for establishing and maintaining customer relationships, educating customers about insurance options, and developing leads to meet and exceed monthly and annual...


  • Port Jervis, New York, United States WMC Health Network Full time

    Job Summary:The Customer Service Liaison is responsible for managing the communication network of WMC Health Network. This role requires excellent communication skills, a positive attitude, and the ability to handle stressful situations with ease.Key Responsibilities:• Receive and direct incoming calls to the appropriate hospital staff and departments•...

  • Office Coordinator

    4 weeks ago


    Port Jefferson, New York, United States Catholic Health Service Full time

    At Catholic Health Service, we are seeking a highly skilled Office Assistant to join our team in the Specialty Care Center.The successful candidate will be responsible for managing patient coordination and administrative tasks, ensuring smooth clinic operations and high-quality patient care.Key responsibilities include:Managing daily schedules and patient...

  • Operations Manager

    4 weeks ago


    Port Jefferson Station, New York, United States Aspen Dental Full time

    At Aspen Dental, we prioritize patient satisfaction and job stability through our world-class dental service organization (DSO).Our comprehensive training program, competitive compensation, and flexible scheduling empower you to thrive in your career.As an Operations Lead, you will have the opportunity to make a positive impact on patients' lives and...


  • Port Chester, New York, United States Floor & Decor Full time

    Warehouse Operations ManagerAt Floor & Decor, we're looking for a skilled Warehouse Operations Manager to oversee the warehouse operations of each retail store. Key responsibilities include: Directing and supervising warehouse specialists, order pickers, and forklift operators Managing the daily freight schedule based on customer and inventory needs...


  • Port Jefferson, New York, United States Brightview Senior Living Full time

    About UsThe Business Office Director at Brightview Senior Living plays a pivotal role in ensuring the smooth operation of our community. This position provides essential support to our leadership team, associates, and residents by handling clerical, bookkeeping, budgeting, financial reporting, human resources, and accounting tasks.ResponsibilitiesRecruitment...