Veterinary Reception Specialist

2 weeks ago


Bedford, New Hampshire, United States Bedford Veterinary Medical Center Full time
Position Overview

Company Overview:
Bedford Veterinary Medical Center is a premier, multi-doctor facility dedicated to providing exceptional and comprehensive care for pets, including dogs, cats, and small animals. Our commitment to high-quality veterinary medicine is matched by our dedication to client satisfaction and pet well-being. We offer a wide range of services such as wellness examinations, anesthesia, dental care, internal medicine, laser therapy, in-house pharmacy, surgical procedures, urgent care, and acupuncture. Our facility is equipped with advanced technology, including ultrasound and digital radiography, ensuring we deliver the best possible care.

Located in a beautiful region, our center is a haven for outdoor enthusiasts and families alike, providing a wonderful environment to live and work.

Key Responsibilities:

The role of the Veterinary Reception Specialist encompasses a variety of duties, including but not limited to:

  • Maintaining an inviting and organized reception area.
  • Welcoming clients and their pets with warmth and professionalism.
  • Addressing inquiries and effectively triaging client concerns.
  • Managing phone calls and emails, directing them to the appropriate personnel.
  • Scheduling appointments to optimize clinic workflow.
  • Processing client check-ins and check-outs, including payment transactions.
  • Providing emotional support to clients during challenging times, demonstrating compassion and discretion.

Work Environment:
This position may involve exposure to various odors and sounds typical in a veterinary setting. Candidates should be prepared for potential interactions with animals, including the possibility of bites or scratches.

Qualifications:

Ideal Candidate Profile:
We seek individuals who possess the following qualifications:

  • A minimum of 6 months of experience in a veterinary reception role.
  • Strong communication skills and the ability to work collaboratively within a team.
  • Excellent organizational abilities and proficiency in computer applications.
  • A proactive attitude towards personal and professional development.
Employment Details:

Type of Employment: Full-time preferred, with part-time options available for the right candidate.

Compensation: Competitive salary commensurate with experience.

Benefits Offered:
Our staff enjoys a comprehensive benefits package, including:

  • Health, dental, and vision insurance.
  • 401(k) plan with matching contributions.
  • Paid vacation and sick leave.
  • Continuing education allowances.
  • Career advancement opportunities.

For more information about our organization and to explore our equal opportunity employment policies, please refer to our official communications.



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