Security Operations Center Supervisor

2 weeks ago


Mountain View, California, United States Samsung Ads Full time

Cybersecurity Operations Manager

Samsung Ads is dedicated to empowering brands to engage with Samsung audiences across various platforms. As a global entity, our Architects collaborate on intricate projects with stakeholders and teams worldwide.

Our mission is to achieve exceptional outcomes for our clients. Samsung Ads innovatively reshapes the advertising domain by leveraging extensive data to create the most advanced connected audience platform. We uphold Samsung Electronics' longstanding commitment to excellence through intelligent, straightforward, and effective advertising solutions, enhancing the efficacy of advanced video advertising.

In the role of Cybersecurity Operations Manager, you will serve as the local authority for SOC analysts in the region, acting as the primary escalation point for security incidents.

The ideal candidate will participate in an on-call rotation to address any significant security events outside of standard working hours.

Key Responsibilities

  • Recruit, manage, and guide a team of security professionals, including hiring, establishing priorities, mentoring, evaluating work outputs, conducting performance reviews, and providing regular updates on the security team's activities. Participate in the on-call rotation for security-related issues.
  • Oversee the cybersecurity incident response and support protocols, ensuring that all security escalations are addressed within management-defined service levels.
  • Maintain all installations of security-related software, operational playbooks, incident response strategies, processes, and equipment. Promote proactive monitoring and reporting for security measures and identify opportunities for security automation.
  • Administer vulnerability assessment procedures and penetration testing initiatives, coordinating the remediation of identified vulnerabilities.
  • Evaluate the effectiveness and performance of security operations through key performance indicators (KPIs) and seek methods to continually improve security monitoring and incident response strategies.
  • Monitor and react to security incidents, executing containment and forensic investigations.

Experience & Qualifications

  • A minimum of 10 years of experience along with a Bachelor's degree in Computer Science or related disciplines such as Statistics, Data Science, Technology, Engineering, or Mathematics.
  • At least 7 years of experience in leadership roles within information security.
  • A comprehensive understanding of information systems.
  • Certifications such as CISSP, GSEC, or CISM are preferred but not mandatory.
  • Ability to prioritize multiple projects effectively.
  • Comfortable operating in a dynamic and fast-paced environment.
  • Exceptional communication skills.
  • A grasp of best practices and the capability to implement them across the organization.
  • Strong analytical thinking skills and the ability to address problems as they arise.


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