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About Famous Supply
Famous Supply is a wholesale distributor dedicated to serving contractors, builders, and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments.
Our Culture
We're a family-owned business that treats our associates like family. Our 5 Core Values are Family, Trust, Communication, Teamwork, and Continuous Improvement.
Job Summary
We're seeking a Customer Service Representative to work with builders to coordinate delivery of material to our customers.
Key Responsibilities
- Process, schedule, manage, and release customer orders for delivery
- Review customer requests for warranty material and facilitate resolution
- Manage relationships with contractors, builders, and Famous associates
- Manage phone and email requests from customer field personnel
Requirements
- Customer service mindset
- Ability to use computer
- Ability to work in a fast-paced environment
- Attention to Detail
- Thoroughness
- Organization
What We Offer
- Family Atmosphere
- Strong Culture through our 40 Fundamentals
- Bonus Opportunity
- Health and Wellness Coaching
- Learning and Development Opportunities
- Leadership Development Program
- Career Growth Opportunities
- Health, Vision, and Dental Insurance
- Paid Maternity and Paternity Leave
- 401K Employer Match
- Paid Time Off (Vacation and Holidays)