Lead Restoration Technician

2 weeks ago

Melbourne, Florida, United States Paul Davis Restoration of Central Florida Full time
Position Overview

The Contents Restoration Supervisor collaborates closely with the Fire/Contents Restoration Manager to oversee the contents team in the packing and cleaning of items affected by water, mold, fire, and smoke. This role also involves providing essential support to homeowners during their recovery process.

Key Responsibilities:

  • Utilize Encircle for client report generation
  • Understand the operation of all Contents vehicles
  • Possess forklift certifications for crate handling
  • Maintain and update the Crate Map and ESD APS as necessary
  • Conduct inventory checks of supplies and report findings to the Manager
  • Perform quality control inspections on cleaning activities
  • Provide daily updates to the Manager and resolve any arising issues
  • Ensure compliance with safety standards on all assignments
  • Assist clients in completing the High Value worksheet
  • Train new employees in RMS, Encircle, and T Sheets
  • Label all contents accurately in English
  • Recognize when specialized cleaning methods or subcontractors are required
  • Have knowledge of content repair techniques
  • Sort items accurately according to job specifications
  • Conduct initial site assessments in the absence of the Manager
  • Support the Manager during on-site evaluations
  • Engage with clients to address any job-related inquiries
  • Ensure the team remains focused and adheres to scheduled breaks for optimal efficiency
  • Document notes and photographs in RMS
  • Maintain FRST Certification with IICRC

Qualifications:

  • Excellent communication skills in English
  • Valid driver's license with a minimum of three years of driving experience
  • High school diploma or GED equivalent
  • Minimum age requirement of 21
  • Ability to work in diverse conditions
  • Willingness to work nights and weekends for emergency situations
  • Basic computer skills
  • Experience with inventory management
  • Preferred background in the restoration or construction industry

Benefits Offered:

  • Paid Time Off (PTO)
  • Company-sponsored holidays
  • Health, Dental, and Vision insurance
  • Employer contributions to Simple IRA
  • Employee recognition programs
  • Professional training and certifications covered by the company
  • Referral incentive program
  • Supportive company culture and collaborative work environment

We are committed to equal opportunity employment. Our inclusive workplace provides opportunities to individuals regardless of race, gender, age, or any other characteristic. This job description may not encompass all responsibilities, and additional duties may be assigned as needed.

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