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Automotive Customer Service Representative

2 months ago


Toledo, Ohio, United States Yark Auto Group Full time
About the Role

We are seeking a highly motivated and customer-focused Automotive Customer Service Representative to join our team at Yark Auto Group. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities
  • Provide personalized customer service and support to clients, ensuring their needs are met and exceeded.
  • Work closely with our sales team to identify and pursue new business opportunities.
  • Develop and maintain strong relationships with clients, understanding their needs and preferences.
  • Stay up-to-date on industry trends and developments, applying this knowledge to improve our sales and service processes.
  • Collaborate with our team to achieve sales and customer satisfaction goals.
Requirements
  • 1-2 years of experience in customer service or sales, preferably in the automotive industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
  • Strong problem-solving and analytical skills, with the ability to think critically and creatively.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
What We Offer
  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A comprehensive training program, designed to help you succeed in your role and advance your career.
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A generous paid time off policy, allowing you to recharge and pursue your interests.