Automotive Customer Service Representative

17 hours ago


Toledo, Ohio, United States Yark Automotive Full time
Job Summary

Yark Automotive is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide personalized customer service and support to clients
  • Direct customers to the proper location and build relationships between them and the dealership group
  • Schedule appointments and follow up with customers to ensure a positive experience
  • Work with various computer platforms and attend required training and department meetings
  • Regular and predictable attendance
Requirements
  • Ability to communicate effectively on multiple platforms
  • Prior customer service, retail, or hospitality experience welcome
  • One year of related experience and/or training; or equivalent combination of education and experience
  • Sales skills, great communication, and excellent customer service skills are a must
  • Organization and thorough follow-up skills are necessary for staying in touch with clients prior to and after the sale
  • Current valid driver's license is required for all employees
  • Mathematical skills including, add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
What We Offer
  • A positive working environment with opportunities for professional growth through training and advancement from within the organization
  • A comprehensive benefits program including medical, employee discounts on vehicle purchases, parts and service, paid-time-off, and comprehensive employee recognition programs
  • Continued training through the manufacturer and opportunities for career advancement

We are an Equal Opportunity Employer and a drug-free workplace. No phone calls please.



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