Sales Representative

2 weeks ago


Des Moines, Iowa, United States Service Corporation International Full time
Job Summary

As a Sales Professional at Service Corporation International, you will play a vital role in serving client families by making need cemetery arrangements and selling pre-need arrangements. You will provide exemplary personalized service, generating revenue for the cemetery and acting as the primary contact for families.

Key Responsibilities
  • Lead Generation: Hold yourself accountable for prospecting a minimum of 1-2 hours each day, obtaining referrals from families served, networking, and building community and civic relationships.
  • Build Relationships with Families: Respond to client inquiries in a timely, respectful, sensitive, and professional manner, connect with families through listening, honest communication, and genuine concern, and develop an understanding of each family's unique needs.
  • Teamwork: Collaborate with funeral directors, location managers, and other members of funeral home and cemetery staff to provide seamless, high-quality service.

Requirements
  • Education: High school diploma or equivalent, 1-2 years of college or an equivalent of education and experience.
  • Experience: 1-2 years of customer service or sales industry experience preferred.
  • Licenses: Current state/province issued driver's license with an acceptable driving record, insurance license if required by state/province law.

Skills and Abilities
  • Ability to work a number of evenings and weekends every month, drive frequently, and obtain and maintain an insurance license if required.
  • Flexible hours, ability to treat others with empathy and respect, knowledge of computers and some software, and customer service skills.


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