Retail Sales Representative
2 weeks ago
Position Title: Sales Associate / Material Handler
Job Category: Retail Operations - All Roles
Overview:
The Salvation Army Family Store is seeking dedicated Sales Associates/Material Handlers to enhance the shopping experience for our valued customers. In this role, you will play a vital part in our mission by delivering exceptional customer service, ensuring that shoppers can easily access the items they cherish. Your responsibilities will include sharing product knowledge, restocking merchandise, and maintaining an appealing store layout, all while embodying our commitment to community service.
Key Responsibilities:
- Greet all customers and donors, providing prompt and courteous assistance to meet their needs.
- Prepare priced items for display on the sales floor, adhering to organizational standards.
- Sort and process donations according to established guidelines.
- Maintain a clean, organized, and welcoming store environment.
- Follow all cash register and point-of-sale policies in compliance with organizational procedures.
- Report safety hazards and issues to management promptly.
- Adhere to all human resources policies and procedures.
- Participate in mandatory monthly store meetings.
- Comply with the dress code policy as outlined by the organization.
- Work flexible hours as determined by management to ensure adequate store coverage.
- Receive, unload, and accurately stock incoming inventory.
- Inspect products for quality assurance, identifying any defects or damages.
- Assist donors with the removal of items from their vehicles and provide receipts.
- Sort and organize donated materials into designated containers as instructed.
- Perform additional duties as assigned by management.
Qualifications:
- High School diploma or equivalent.
- Ability to operate a cash register and point-of-sale system.
- Successful completion of a background check, including criminal history and sex offender registry.
- Effective communication skills with management, colleagues, customers, and donors.
Physical Requirements:
- Ability to sit, walk, stand, bend, squat, climb, kneel, and twist regularly.
- Capability to lift up to 50 lbs and perform various repetitive motion tasks.
- Ability to operate a telephone and other office equipment.
Mission Statement:
The Salvation Army is an international movement and an evangelical part of the universal Christian Church. Our mission is to preach the Gospel of Jesus Christ and meet human needs in His name without discrimination.
Skills and Behaviors:
- Detail-Oriented: Able to execute tasks with attention to detail.
- Enthusiastic: Demonstrates eagerness and enjoyment in the role.
- Team Player: Collaborates effectively with others.
Education:
High School diploma or equivalent is required.
Equal Opportunity Employer:
The Salvation Army is committed to providing equal employment opportunities to all individuals, including protected veterans and individuals with disabilities.
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