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Customer Service Representative in Retail

2 months ago

Temecula, California, United States Europa Village Winery and Resort Full time
About Europa Village Winery and Resort

Europa Village is a distinctive destination in Wine Country, offering a remarkable Old World European ambiance. Our dedication to outstanding service and authenticity distinguishes us, featuring exquisite wines in our Tasting Room, a delectable menu at Bolero Restaurante, unique gifts at Brio, and 20 elegantly appointed rooms for a memorable escape.

We are currently looking for a part-time Retail Sales Associate. The perfect candidate will possess a friendly demeanor, high energy, and a strong commitment to delivering exceptional service, along with proficient cash handling abilities.

Key Responsibilities:
  • Embody the core values of Europa Village
  • Welcome and assist customers in the retail space
  • Efficiently operate the Point of Sale (POS) system
  • Package and prepare merchandise for customers
  • Ensure the register area is clean and organized
  • Support the restocking and presentation of products
  • Deliver outstanding customer service and knowledgeable product suggestions
  • Perform additional tasks as required
Expectations:
  • Encourage teamwork and assist fellow staff and guests
  • Communicate the story of Europa Village
  • Follow company policies and procedures diligently
  • Arrive prepared, punctual, and in proper attire
  • Exhibit a positive attitude and readiness to assist
  • Availability to work on weekends and holidays is essential