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Administrative Support Specialist
2 months ago
Ajilon is seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service to our clients, addressing their inquiries, resolving issues, and offering assistance.
Key Responsibilities:
- Provide top-notch customer service to clients, addressing their concerns and resolving issues in a timely and professional manner.
- Answer incoming calls, direct calls to the appropriate individuals, and take accurate messages when necessary.
- Schedule appointments for our technician team, ensuring seamless coordination and communication.
- Manage and update office documents, spreadsheets, and databases, maintaining accurate and up-to-date records.
- Coordinate dispatch schedules, calendars, and meetings, ensuring efficient use of resources and minimizing downtime.
- Maintain office supplies inventory, checking stock levels, anticipating needs, and placing orders as necessary.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Proficiency in office software, including Microsoft Office and Google Suite.
- Ability to work in a fast-paced environment, with a high level of adaptability and flexibility.