Current jobs related to Lead Product Support Engineer - Durham, North Carolina - PowerSecure, Inc.

  • Product Support Engineer

    1 week ago

    Durham, North Carolina, United States PowerSecure, Inc. Full time

    Job DescriptionAs a Product Support Specialist at PowerSecure, Inc., you will be responsible for providing technical support on PowerSecure MicroGrid equipment, including switchgear and generators. This role requires a strong understanding of electrical engineering principles and experience working with complex systems.Key ResponsibilitiesProvide technical...

  • Product Engineer

    1 week ago

    Durham, North Carolina, United States PowerSecure, Inc. Full time

    Job DescriptionThe Product Engineer is responsible for the selection, configuration, application, and pricing of PowerSecure's manufactured and purchased low voltage/medium voltage (LV/MV) products. This includes outlining specific drawing and other related documentation needed to define switchboards/switchgear solutions for submittal and manufacturing...

  • Product Engineer

    1 week ago

    Durham, North Carolina, United States PowerSecure International Full time

    Job SummaryThe Product Engineer is responsible for the selection, configuration, application, and pricing of PowerSecure manufactured and purchased low voltage/medium voltage (LV/MV) products. This includes outlining specific drawing and other related documentation needed to define switchboards/switchgear solutions for submittal and manufacturing purposes....

  • Product Engineer

    4 weeks ago

    Durham, North Carolina, United States Southern Company Full time

    Job Summary:The Product Engineer is responsible for the development and sale of new product platforms and permutations that deliver competitive advantage in the market, meet financial/growth goals, and exceed customers' performance and quality expectations at or below target costs.Key Responsibilities:Provide technical and commercial leadership for the...

  • Product Engineer

    4 weeks ago

    Durham, North Carolina, United States Southern Company Full time

    Job SummaryThe Product Engineer is responsible for the development and sale of new product platforms and permutations that deliver competitive advantage in the market, meet financial/growth goals, and exceed customers' performance and quality expectations at or below target costs.Key ResponsibilitiesProvide technical and commercial leadership for the...

  • Product Engineer

    4 weeks ago

    Durham, North Carolina, United States PowerSecure, Inc. Full time

    Job DescriptionAt PowerSecure, we are seeking a highly skilled Product Engineer to join our team. As a Product Engineer, you will play a critical role in the development and sale of new product platforms and permutations that deliver competitive advantage in the market, meet financial/growth goals, and exceed customers' performance and quality expectations...

  • Product Engineer

    3 days ago

    Durham, North Carolina, United States Southern Company Full time

    Job SummaryThe Product Engineer is responsible for the selection, configuration, application, and pricing of PowerSecure's manufactured and purchased low voltage/medium voltage (LV/MV) products. This includes outlining specific drawing and other related documentation needed to define switchboards/switchgear solutions for submittal and manufacturing...

  • Product Engineer

    2 weeks ago

    Durham, North Carolina, United States PowerSecure International Full time

    Job SummaryThe Product Engineer is responsible for the development and sale of new product platforms and permutations that deliver competitive advantage in the market, meet financial/growth goals, and exceed customers' performance and quality expectations at or below target costs.Key Responsibilities:Provide technical and commercial leadership for the...

  • Product Engineer

    2 weeks ago

    Durham, North Carolina, United States PowerSecure International Full time

    Job SummaryThe Product Engineer is responsible for the development and sale of new product platforms and permutations that deliver competitive advantage in the market, meet financial/growth goals, and exceed customers' performance and quality expectations at or below target costs.Key Responsibilities:Provide technical and commercial leadership for the...

  • Senior Product Support Specialist

    4 weeks ago

    Durham, North Carolina, United States PowerSecure, Inc. Full time

    Job DescriptionPowerSecure, a Southern Company subsidiary, is seeking a highly skilled Senior Product Support Specialist to join our team. As a key member of our support team, you will provide technical assistance and support to our customers and internal stakeholders on PowerSecure MicroGrid equipment, including switchgear and generators.Key...

  • Product Support Specialist

    2 weeks ago

    Durham, North Carolina, United States PowerSecure International Full time

    Job DescriptionAs a Product Support Specialist at PowerSecure International, you will play a critical role in providing technical support on our MicroGrid equipment, including switchgear and generators. Your primary responsibility will be to ensure that our customers receive exceptional service and support, meeting their expectations and resolving any...

  • Senior Product Support Specialist

    4 weeks ago

    Durham, North Carolina, United States PowerSecure, Inc. Full time

    Job DescriptionJob Summary:We are seeking a highly skilled and experienced Senior Product Support Specialist to join our team at PowerSecure, Inc. The successful candidate will provide technical support and expertise to our customers on PowerSecure MicroGrid equipment, including switchgear and generators. The ideal candidate will have a strong background in...

  • Lead Network Engineer

    3 days ago

    Durham, North Carolina, United States LCG Full time

    Job Summary:We are seeking an experienced Lead Network Engineer to join our team at LCG. The successful candidate will have expertise in supporting wide-area networks (WANs) and local-area networks (LANs) within an enterprise environment.Key Responsibilities:Support the installation, implementation, troubleshooting, and maintenance of WAN and LAN...

  • Lead Network Engineer

    1 week ago

    Durham, North Carolina, United States LCG, Inc. Full time

    Job SummaryLCG, Inc. is seeking an experienced Lead Network Engineer to join our team. As a key member of our IT organization, you will be responsible for designing, implementing, and managing wide-area networks (WANs) and local-area networks (LANs) within an enterprise environment.Key Responsibilities:Design and implement WAN and LAN infrastructureProvide...

  • Application Support Lead

    3 days ago

    Durham, North Carolina, United States General Dynamics Information Technology Full time

    Job DescriptionSeize your opportunity to make a personal impact enabling applications support for tools used to support a scientific research agency. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.Key ResponsibilitiesLead application support for a diverse array of open source and commercial...

  • Software Engineering Team Lead

    1 week ago

    Durham, North Carolina, United States Cisco Full time

    About the RoleCisco Silicon One is a leader in ASIC design, developing next-generation network devices for the 5G and AI era. Our adaptable, high-speed devices maintain programmability, power efficiency, and scalability while fostering a dynamic startup culture within a stable corporate environment. Our exceptional team collaborates on groundbreaking silicon...

  • RF Product Applications Engineer

    1 month ago

    Durham, North Carolina, United States Cubic Full time

    Job SummaryThe RF Product Applications Engineer will apply engineering principles, Nuvotronics product knowledge, and application experience to support customers in the design-in and use of Nuvotronics products.Key ResponsibilitiesDevelop evaluation boards, reference designs, and product demonstrations.Develop, implement, and support customer technical...

  • Lead Network Engineer

    1 week ago

    Durham, North Carolina, United States LCG Full time

    Job Summary:We are seeking an experienced Lead Network Engineer to join our team at LCG. As a key member of our IT infrastructure team, you will be responsible for designing, implementing, and maintaining our wide-area networks (WANs) and local-area networks (LANs) within an enterprise environment.Key Responsibilities:Support the installation,...

  • Senior Electrical Engineer

    4 weeks ago

    Durham, North Carolina, United States GSK Full time

    Job Title: Senior Electrical Engineer - Regional LeadWe are seeking a highly skilled Senior Electrical Engineer to lead our regional electrical engineering team. As a Regional Electrical Engineering Lead, you will be responsible for developing and delivering electrical strategies to support manufacturing activities across multiple sites.Key...

  • Product Support Specialist

    3 days ago

    Durham, North Carolina, United States PowerSecure International Full time

    Job Summary:PowerSecure International is seeking a highly skilled Product Support Specialist to join our team. As a Product Support Specialist, you will provide technical support on PowerSecure MicroGrid equipment, including switchgear and generators. You will be responsible for meeting customer expectations, making valuable and safe decisions, and resolving...

Lead Product Support Engineer

2 months ago

Durham, North Carolina, United States PowerSecure, Inc. Full time
Job Overview

Position Summary:

This role is available for remote work within North Carolina and neighboring states.


As a key member of our team, you will provide expert engineering support for PowerSecure MicroGrid systems, including switchgear and generators. Your commitment to customer satisfaction will be demonstrated through your ability to meet expectations, maintain high-quality decision-making through your extensive experience, and apply systematic analysis to deliver effective solutions. You will excel in problem-solving by utilizing logical approaches and established methods to resolve issues efficiently.

Essential Qualifications:



• Bachelor's degree in Electrical Engineering or equivalent experience in the Switchgear and/or Power Generation sector.

• Over 12 years of experience in commercial or industrial environments focusing on Generators, ATS/switchgear, and Paralleling Control systems.

• Proficient in interpreting Electrical and Mechanical Schematics and Engineer of Record Drawings.

• Familiarity with Programming Logic Controllers (PLC), Generator controllers, Protective relays, and Alternators.

• Recommended experience in commissioning and field operations.

• NFPA 70 ARC Flash Certification is preferred.

• Valid Driver's License required.

• Capability to understand, modify, and develop Switchgear and/or PowerGen controllers and devices.

• Strong understanding of operational principles of Switchgear and/or PowerGen products.

• Proficient in troubleshooting Switchgear and/or PowerGen systems.

• Ability to comprehend and adhere to project scopes.

• Experience leading Root Cause Analysis teams to address field discrepancies.

• Knowledge of PowerSecure Microgrid Solution Products.

• Solid understanding of AC/DC Electrical Theory.

• Excellent analytical and problem-solving abilities, including failure analysis and corrective action implementation.

• Strong time management skills with the ability to prioritize tasks independently.

Key Responsibilities:


Your responsibilities will include, but are not limited to:

• Acting as a liaison between engineering teams and field operations to address issues that arise during startup, commissioning, and troubleshooting.

• Assisting with complex startup procedures and providing technical support both remotely and on-site.

• Managing onsite engineering changes to documentation and settings files.

• Communicating open action items effectively to ensure proper planning and task assignment.

• Supporting the development and execution of field retrofit projects, engineering change notices, and technical troubleshooting guidelines.

• Collaborating with Product Support Training Specialists to resolve technical challenges.

• Escalating critical issues to leadership that may impact project quality or timelines to ensure customer satisfaction while managing costs.

• Assisting the Product Support Manager in scheduling and prioritizing tasks.

Work Environment and Physical Demands:


• Occasional travel may be required, up to 45%.

• You may be exposed to industrial equipment, including switchgear and generators, and will work in various environments, both indoors and outdoors.

• Ability to withstand outdoor temperatures with reasonable accommodations and work at a desk for extended periods.

• Manual dexterity is necessary for operating digital equipment, including computers and PLCs.

• Availability for after-hours and weekend support may be necessary.

• The typical work environment will be remote, with potential exposure to various weather conditions and industrial settings.

About PowerSecure:
PowerSecure, a subsidiary of Southern Company, is a premier provider of innovative energy solutions for electric utilities and their industrial, institutional, and commercial clients.