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Customer Service Representative

2 months ago

Newark, Delaware, United States Rite Aid Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Service Associate at Rite Aid. As a Service Associate, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Customer Service: Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints.
  • Point of Sale Operations: Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register.
  • Store Maintenance: Maintain the cleanliness and organization of the store, including restocking shelves and endcaps with merchandise.
  • Inventory Management: Assist with the operation of the One-hour Photo department, build and maintain displays of merchandise, and complete inventory counts.
  • Visual Merchandising: Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over.
  • Price Changes: Assist with price markdowns and changes for merchandise on the shelves.
Requirements
  • Must be at least 16 years old.
What We Offer

We offer a competitive benefits package, including health plans, paid time off, 401K matching, and career growth opportunities. We are committed to creating an environment that inspires and motivates our associates to reach their full potential.