Customer Service Representative

2 days ago


Newark, Delaware, United States Acro Full time
Job Description

At Acro, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for answering calls and gathering information from customers.

Key Responsibilities:

  • Process unemployment claims and respond to customer inquiries in a timely and professional manner.
  • Resolve customer issues and concerns in a fair and efficient manner.
  • Work in a fast-paced call center environment, handling multiple customer interactions simultaneously.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and provide excellent customer service.
  • Strong problem-solving skills and ability to resolve customer issues in a timely manner.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information].



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