Collections Representative

5 days ago


Fort Lauderdale, Florida, United States RAS LaVrar Full time
Job Description

The Collections Representative position at RAS LaVrar offers a unique opportunity to work in a prestigious legal group's Collections Department. As a Collections Representative, you will be responsible for handling consumer interactions, negotiating repayment plans, and answering questions. We are seeking a highly motivated individual with excellent communication skills and a pleasant manner.

Key Responsibilities:

  • Efficiently assist customers through inbound and outbound calls
  • Develop trusted relationships with customers and third parties
  • Maintain detailed document records of customer communications
  • Ensure prompt and successful delivery of solutions
  • Clearly communicate account progress and status

Requirements:

  • Customer service and pleasant manner
  • Proficient data entry and computer skills
  • Excellent oral and written communication
  • Problem-solving skills
  • Account documentation skills

Preferred Qualifications:

  • Bilingual (English and Spanish)
  • Prior call center and/or collector experience

RAS LaVrar is an Equal Opportunity Employer. We are committed to a diverse and inclusive workplace.

Work Environment:

Works generally at a desk in a well-lighted, air-conditioned cubicle/office, with moderate noise levels.

Physical Functions:

Must be able to remain in a stationary position 50% of time; Constantly operates a computer and other office machinery.



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