Collections Representative
5 days ago
The Collections Representative position at RAS LaVrar offers a unique opportunity to work in a prestigious legal group's Collections Department. As a Collections Representative, you will be responsible for handling consumer interactions, negotiating repayment plans, and answering questions. We are seeking a highly motivated individual with excellent communication skills and a pleasant manner.
Key Responsibilities:
- Efficiently assist customers through inbound and outbound calls
- Develop trusted relationships with customers and third parties
- Maintain detailed document records of customer communications
- Ensure prompt and successful delivery of solutions
- Clearly communicate account progress and status
Requirements:
- Customer service and pleasant manner
- Proficient data entry and computer skills
- Excellent oral and written communication
- Problem-solving skills
- Account documentation skills
Preferred Qualifications:
- Bilingual (English and Spanish)
- Prior call center and/or collector experience
RAS LaVrar is an Equal Opportunity Employer. We are committed to a diverse and inclusive workplace.
Work Environment:
Works generally at a desk in a well-lighted, air-conditioned cubicle/office, with moderate noise levels.
Physical Functions:
Must be able to remain in a stationary position 50% of time; Constantly operates a computer and other office machinery.
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