Patient Access Representative
3 weeks ago
Job Title: Per Diem Patient Access Representative
Job Summary:
We are seeking a Per Diem Patient Access Representative to join our team at Florida Medical Center. As a Per Diem Patient Access Representative, you will be responsible for effectively processing patient registrations by verifying, updating and collecting demographic and financial data for all applicable departments within the hospital.
Key Responsibilities:
- Greet and direct patients and visitors to appropriate nursing units and departments.
- Obtain, verify and update all patient demographic and regulatory data, utilizing a variety of tools, software and websites.
- Educate patients on financial responsibility and potential solutions.
- Obtain signatures and distribute forms, including General Consent, Patient Rights, NoPP, IMM, COB, ABN, etc.
- Work effectively with fellow co-workers and all other hospital departments.
Requirements:
- Excellent customer service and communication skills.
- Ability to discuss and collect patient financial responsibility.
- Ability to work within various environments, including Emergency Dept, Central Reg, Bedside Reg, etc.
- Ability to work independently, prioritize and multi-task.
- Medical terminology and/or insurance knowledge.
- Bilingual; Spanish-speaking preferred.
Education/Experience/Licensure/Technical/Other:
- High School Diploma or Equivalent Required.
- 1-2 years of relevant experience preferred.
- Microsoft Office and/or Medical Systems (e.g., Meditech) software/hardware experience.
About Steward Health Care:
Steward Health Care is a physician-led, tax-paying, integrated health care system. We are committed to providing our patients with better, more proactive care at a sustainable cost. Our providers have unrivaled coordination of care, and our communities benefit from greater prosperity and stability.
Steward Health Care is proud to be a minority, physician-owned organization.
Diversity, equity, inclusion, and belonging are at the foundation of the care we provide, the community services we support, and all our employment practices.
We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and/or expression, or any other non-job-related characteristic.
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