Front of House Representative

1 day ago


Fort Lauderdale, Florida, United States Red Carpet Inn Fort Lauderdale Full time
Key Responsibilities
  • Taking incoming calls, online and in-person room bookings requests, and answering questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • Managing accurate records of all hotel guest account information
  • Mitigating customer complaints as needed
  • Greeting, checking-in, and checking-out guests when they arrive and leave the premises, distributing keys and room assignments, and recording credit card information
  • Coordinating with the housekeeping department to ensure guest accommodations are ready


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