Membership Engagement Specialist

6 hours ago


Fort Lauderdale, Florida, United States YMCA of South Florida Full time
Job Description:

About Us

The YMCA of South Florida is a leading organization in the community, committed to delivering exceptional service and programs to our members. We're seeking a talented and motivated individual to join our team as a Member Service Representative.

Job Title: Member Service Representative

Job Summary

We're looking for a highly skilled professional who can provide outstanding member service, drive membership growth, and contribute to the success of our front desk operations. As a key member of our team, you'll have the opportunity to develop your skills in a dynamic and supportive environment.

Responsibilities

  • Member Support: Provide excellent support to our members, addressing their concerns, answering questions, and ensuring a positive experience.
  • Membership Sales: Promote membership sales, registrations, and retention through effective communication and relationship-building.
  • Front Desk Duties: Assist with daily front desk tasks, including check-in procedures, member record maintenance, and general office duties.

Requirements

  • Education: High school diploma or equivalent required.
  • Experience: Minimum 1 year of customer service or sales experience preferred.
  • Skills: Excellent communication, interpersonal, and problem-solving skills; ability to work independently and as part of a team.

Estimated Salary: $55,000 per year.



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