Membership Engagement Specialist
6 hours ago
About Us
The YMCA of South Florida is a leading organization in the community, committed to delivering exceptional service and programs to our members. We're seeking a talented and motivated individual to join our team as a Member Service Representative.
Job Title: Member Service Representative
Job Summary
We're looking for a highly skilled professional who can provide outstanding member service, drive membership growth, and contribute to the success of our front desk operations. As a key member of our team, you'll have the opportunity to develop your skills in a dynamic and supportive environment.
Responsibilities
- Member Support: Provide excellent support to our members, addressing their concerns, answering questions, and ensuring a positive experience.
- Membership Sales: Promote membership sales, registrations, and retention through effective communication and relationship-building.
- Front Desk Duties: Assist with daily front desk tasks, including check-in procedures, member record maintenance, and general office duties.
Requirements
- Education: High school diploma or equivalent required.
- Experience: Minimum 1 year of customer service or sales experience preferred.
- Skills: Excellent communication, interpersonal, and problem-solving skills; ability to work independently and as part of a team.
Estimated Salary: $55,000 per year.
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