Front Desk Representative

24 hours ago


Fort Lauderdale, Florida, United States Seminole Gaming Full time

Company Overview:

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Seminole Gaming is a world-renowned entertainment, gaming and hospitality destination located on the Hollywood Seminole Reservation in Florida. As the flagship casino resort of Hard Rock International, we offer an unparalleled experience for our guests. With a $1.5 billion expansion, we now feature 638 upscale guestrooms in the Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the Oasis Tower, and 465 redesigned guestrooms in the Hard Rock Hotel.

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About the Role:

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We are seeking an experienced Front Desk Representative to join our team As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests, handling room assignments, and ensuring seamless check-in and check-out experiences. If you have a passion for delivering top-notch service and working in a fast-paced environment, this could be the perfect opportunity for you

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Responsibilities:

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  • Respond to guest inquiries and resolve issues in a timely and professional manner">
  • Process check-ins and check-outs, including assigning rooms and handling any necessary adjustments">
  • Maintain accurate records of guest stays, including room rates and amenities">
  • Collaborate with other departments to ensure seamless operations and excellent guest experiences">
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Requirements:

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  • Bachelor's degree in Hospitality or related field preferred; high school diploma or equivalent required">
  • Minimum 2 years of experience in a front desk or hotel management role">
  • Excellent communication and problem-solving skills; ability to work in a fast-paced environment">
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Benefits:

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We offer a competitive salary range of $35,000 - $45,000 per year, depending on experience. In addition to your base salary, you can expect a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and opportunities for professional growth and development.

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What We Offer:

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In addition to our attractive compensation package, we also offer:

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  • A dynamic and supportive work environment">
  • Ongoing training and development opportunities">
  • The chance to work with a talented team of professionals">
  • A comprehensive benefits package, including medical, dental, and vision insurance">
  • Paid time off and holidays">
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About Us:

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Seminole Gaming is committed to providing exceptional customer service and creating memorable experiences for our guests. As a leading entertainment, gaming, and hospitality destination, we strive to deliver unparalleled excellence in everything we do. Join our team and become a part of a dynamic and supportive work environment that values teamwork, innovation, and creativity



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