Front of House Ambassador

5 days ago


Fort Lauderdale, Florida, United States Shooters Waterfront Full time
Front of House Ambassador at Shooters Waterfront

A challenging opportunity has arisen for a Front of House Ambassador to join our team at Shooters Waterfront in Fort Lauderdale, FL. This dynamic individual will be responsible for ensuring an exceptional dining experience for our guests.

About the Role

We are seeking a highly organized and motivated individual who possesses excellent communication skills and the ability to multitask effectively. As a Front of House Ambassador, you will be the first point of contact for our guests and will be responsible for managing reservations, seating, and wait times.

The ideal candidate will have previous experience in a high-volume restaurant environment and possess a strong understanding of Open Table and Toast systems. Proficiency in MS Office and other restaurant management software is also essential.

We offer a competitive salary of $45,000 - $60,000 per annum, depending on experience, plus opportunities for career advancement and professional development.

Responsibilities
  • Manage reservations, seating, and wait times efficiently and effectively.
  • Provide exceptional customer service and ensure a welcoming atmosphere for all guests.
  • Maintain accurate records of reservations, tables, and staff assignments.
  • Work collaboratively with the Dining Room Manager and other team members to achieve business objectives.
  • Stay up-to-date with menu items, daily specials, and local events to provide informed recommendations to guests.
Requirements
  • High school diploma or equivalent required; degree in hospitality or related field preferred.
  • Minimum 1 year of experience in a high-volume restaurant environment.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in MS Office and other restaurant management software.
  • Availability to work flexible hours, including mornings, afternoons, evenings, nights, weekends, and holidays.


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