Front Desk Ambassador

1 week ago


Fort Lauderdale, Florida, United States Dimension Hospitality Full time
About the Role

We are looking for a motivated and detail-oriented Front Desk Ambassador to join our team at Dimension Hospitality. As a key representative of our hotel, you will be responsible for creating a positive first impression for our guests, handling check-ins and check-outs, and providing exceptional customer service.

Key Responsibilities:

  • Welcome guests, register them, and assign rooms in a timely and efficient manner.
  • Answer inquiries, respond to guest requests, and provide information on hotel services.
  • Keep accurate records of room availability, guest accounts, and financial transactions.
  • Process payments, make change, and post charges as necessary.
  • Demonstrate knowledge of hotel services, policies, and procedures to ensure a seamless guest experience.

Requirements:

  • HS Diploma or equivalent required.
  • Minimum 3 months experience in hospitality, general office, accounts receivable, or customer service preferred.

Salary: $14.00 - $15.50 per hour. Estimated salary range is based on location and experience.


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