Front Desk Ambassador

5 hours ago


Fort Lauderdale, Florida, United States YMCA of South Florida Full time
Job Description:

Company Overview

The YMCA of South Florida is a community-driven organization dedicated to providing top-notch service to our members. We're seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative.

Job Summary

We're looking for a skilled professional who can provide exceptional member service, promote membership engagement, and contribute to the success of our front desk operations. As a key member of our team, you'll have the opportunity to make a meaningful impact on our community and develop your skills in a dynamic and supportive environment.

Key Responsibilities

  • Member Service: Provide exceptional customer service to our members, answering questions, resolving issues, and ensuring a positive experience.
  • Membership Engagement: Promote membership sales, registrations, and retention through effective communication and relationship-building.
  • Front Desk Operations: Assist with daily front desk duties, including check-in procedures, member record maintenance, and general office tasks.

Requirements

  • Education: High school diploma or equivalent required.
  • Experience: Minimum 1 year of customer service or sales experience preferred.
  • Skills: Excellent communication, interpersonal, and problem-solving skills; ability to work independently and as part of a team.

Salary: $40,000 - $60,000 per year, depending on experience.


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