Front Desk Ambassador
5 hours ago
Company Overview
The YMCA of South Florida is a community-driven organization dedicated to providing top-notch service to our members. We're seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative.
Job Summary
We're looking for a skilled professional who can provide exceptional member service, promote membership engagement, and contribute to the success of our front desk operations. As a key member of our team, you'll have the opportunity to make a meaningful impact on our community and develop your skills in a dynamic and supportive environment.
Key Responsibilities
- Member Service: Provide exceptional customer service to our members, answering questions, resolving issues, and ensuring a positive experience.
- Membership Engagement: Promote membership sales, registrations, and retention through effective communication and relationship-building.
- Front Desk Operations: Assist with daily front desk duties, including check-in procedures, member record maintenance, and general office tasks.
Requirements
- Education: High school diploma or equivalent required.
- Experience: Minimum 1 year of customer service or sales experience preferred.
- Skills: Excellent communication, interpersonal, and problem-solving skills; ability to work independently and as part of a team.
Salary: $40,000 - $60,000 per year, depending on experience.
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